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Director of Clinical Operations - Broomfield Surgery Center

Company: BoulderCentre for Orthopedics
Location: Broomfield
Posted on: January 23, 2023

Job Description:

The Director of Clinical Operations manages the ASC clinical staff and is responsible for planning, organizing, delegating, budgeting, and controlling the clinical services of the BroomfieldCentre ASC, LLC (the Centre) to maintain high quality and efficient cost-effective care. Responsible for the interpretation, direction, and evaluation of nursing/clinical practice to promote safe, efficient, and effective care from admission to discharge. Demonstrates and promotes the primary goal of providing surgical services which exceed customer expectations and improves clinical and financial operations. The Director of Clinical Operations is also responsible for Quality Improvement/Risk Management/Education and Compliance with State, Federal and Accreditation Standards applicable to the Centre.

Essential Job Responsibilities:
1) Leadership/Management
a) Develop an organization structure
i) Assigning responsibilities and delegating authority that will facilitate safe, effective, and efficient care for the surgical patient
ii) Determine allocation of human resources according to anticipated workload, case mix, special assignments or projects, concurrent indirect patient care, committee meetings, staff education and absences while recognizing budgetary constraints.
b) Assist (oversee) in the develop and implementation and evaluation of policies and procedures
c) Responsible for continued compliance with government regulatory agencies and accrediting bodies requirements
d) Maintain awareness and readiness of professional issues at the local, state, and national levels that impact the delivery of nursing services and health care management
e) Develop, promote, and provide educational efforts that meet the needs of the nursing/clinical staff based on demonstrated competencies, changing conditions of medical technology, new processes and procedures and individual staff member desires for professional advancement.
f) Develop and maintain compliance with the Centre's mission, vision, values and goals of clinical operations in an environment in which all team members can work collaboratively.
2) Clinical
a) Directs and supervises all areas of the Centre'clinical care
b) Keeps administration informed of clinical activities
c) Oversees development and medications of clinical programs and patient care activities.
d) Establish, maintain, analyze, and evaluate standards of nursing care to maintain compliance with professional standards and recommend perioperative practices to ensure patient satisfaction and efficiency of services in a timely manner.
e) Act as staff and or charge nurse as necessary to fill in in times of staff shortage
f) Coordinates with Anesthesia providers for case coverage.
g) Ability to evaluate and correlate clinical data with patient care.
3) Business
a) Participate in the facilities budgeting process by developing operating, capital and human resource requirements for the clinical departments
b) Initiates and supports efforts to monitor and controls costs
c) Make recommendations for medical supplies and equipment purchases to the administrator based on the needs of the Centre and evaluation of new products and services
d) Responsible for the Materials Management function which may include ordering, receiving, storage, distribution and inventory control of medical supplies and drugs, including monitoring usage and adjusting stock levels according to the needs of the Centre.
e) Oversees supply cost consumption, cost containment. Product cost containment and inventory management with the goal to improve Centre profitability without affecting quality.
f) Monitors concurrent activity list and ensure completion of assigned tasks.
g) Assists with facility marketing efforts
4) Human Resources
a) Carries out supervisory responsibly including interviewing, hiring, training and evaluation of clinical employees
b) Provide leadership support in developing and maintaining effective relationship with the Centre staff and medical staff including guidance, counseling and support as needed by the clinical staff.
i) Intervenes as necessary and with prompt attention as necessary when conduct observed is unbecoming of professionalism in the workplace.
ii) Maintains written documentation of employee disciplinary process
iii) Conducts necessarily follow up with corrective action plan for staff member who are not meeting performance expectations
iv) Mentors supervisors gaining skills in staff management.
v) Holds individual employees accountable for assigned responsibilities and individual goals and performance expectations through periodic performance evaluations and conferences. Ensure managers complete performance appraisals in a timely manner.
c) Develop and maintain staffing plan and appropriate staffing levels by working with employees and Human Resources with the goal of maintaining appropriate levels of qualified and appropriate clinical staff for all departments.
d) Evaluates potential new hires, by assigning and establishes an orientation program to promote a successful work experience and retention strategy
e) Delegates administrative responsibilities to another qualified staff RN in his or her absence with notification to Human Resources.
f) Completes and or oversees payroll submission, verification and correction of time sheets within required deadlines. Delegates responsibilities in his/her absence.
g) Assure that all clinical staff are properly oriented and received timely safety education and staff development as needed.
h) Accepts responsibility for development, implementation and enforcement of Centre policies and procedures.
i) Conducts annual review of content and prepares revisions for board review
ii) Conducts necessary staff education of policy revisions.
iii) Intervenes as necessary to ensure policy compliance.
i) Responsible for compliance with OSHA requirements.
j) Maintains employee certificate and licensure compliance.
5) Quality of Care and rights of patients
a) Ensure that employees provide high quality care services in accordance with principles of professional practice and ethical conduct and with concern for the costs of care and for improving health status
b) Investigate patient complaints in cooperation with administration.
c) Maintain patient, physician and employee privacy and confidentiality per policy and federal law.
d) Assure documentation of patient care to meet criterial dictated by legal practice, state and federal health standards and accreditation standards.
e) Identify areas, which require additional reinforcement through education, consultation, or practicum.
6) Quality improvement
a) Is responsible for achievement and maintenance of accreditation and quality improvement activities including but not limited to:
i) Ensuring that Incident Reporting process is maintained, and all incidents are reported and followed up on as necessary
ii) Oversees infection control activities including NSHN reporting
iii) Oversees and participates on QAPI and MAC Committee and serves as quality improvement coordinator to facilitate quality improvement activities under the direction of the administration and the Quality Improvement Committee.
iv) Oversees the patient satisfaction survey process
b) Promotes effective and efficient utilization of facilities and services, including an active integrated organized, systematic peer review program
c) Responsible for ongoing accreditation programs including but not limited to : QI, RM, IC and facility and fire safety.
d) Maintains Knowledge of and understand regulatory requirements of:
i) Federal ASC Conditions of coverage
ii) AAAHC Standards
iii) State of Colorado ASC and CC standards
e) Responsible for State occurrence reporting process compliance.
f) Responsible for Infection Control process
g) Manages the patient grievance process
7) Facilities and Environment
a) Assist COO to ensure provision of a functionally safe and sanitary environment for its patients, personnel and visitors
b) Assists in the development of facility and environment polices and procedures, including the development of an emergency plan.
c) Ensure that employees receive training upon orientation and regularly thereafter, which enables them to respond to emergency situations in an organized and efficient manner.
8) Communications and teamwork
a) Demonstrate effective communication skills and professional relationships with staff, management, physicians, patients/families and vendors.
b) Demonstrated transparency and the sharing of information by keeping personnel informed and involved.
c) Recognizes privileged and protected information and applies discretion and confidentiality.
d) Communicates effectively with physicians to assess needs for future and immediate specialty instruments and supply needs
e) Fosters teamwork by collaborating with others, exhibits openness to other views give and receives feedback in a positive manner. Able to build morale and group commitments to goals and objectives.
f) Facilitates communication between employees in the achievement of conflict resolution.
g) Conducts and participates in staff meetings to share information and educational offerings with employees.
9. Other duties as assigned.


Education/Licensure: Graduate of an accredited school of nursing with a Bachelor of Science degree required; MSN preferred or master's in business, health administration or other related field. Current license as a Colorado registered nurse. Current certification in BLS and ACLS. The knowledge, skills and abilities of a staff nurse are required for this position including the maintenance of specialty certification in either perioperative nursing, CNOR or in a paranesthesia nursing, CAPA or CPAN.
Experience: A minimum of ten years recent experience in a perioperative setting with at least five years in an ASC supervisory setting.
Other Requirements: None
Performance Requirements:
Knowledge of nursing principles, practices, and procedures.
Knowledge of federal, state, and payer regulations and requirements related to nursing including patient safety, infection control, and confidentiality.
Knowledge of medical terminology.
Knowledge of quality assurance, risk management, utilization management, and outcomes management standards.
Skill in time management and prioritizing work.
Skill in the human resource management of staff from recruitment through evaluation and termination.
Skill in utilizing computerized systems to gather data, analyze results, and make recommendations.
Skill in developing/monitoring budgets and maintaining cost-effective nursing practices.
Ability to analyze data, problem solve, and make decisions related to nursing issues.
Ability to communicate with all levels and departments about nursing topics.
Ability to make presentations before top management, public groups, and staff.
Ability to collaborate with senior managers to improve clinical operations.
Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.
Equipment Operated: Standard office equipment with emphasis on computer hardware and software. Frequent use of nursing and surgical equipment.
Work Environment: Ambulatory and convalescent care center. Well-lighted, well-ventilated, adequate space.
Physical Requirements: Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 25 pounds of supplies. Occasional stress from dealing with many staff and patients.

Company Paid Benefits
Basic Life/AD&D -Guardian
16 days of PTO per year
7-7.5 paid holidays per year

Benefit Options Requiring Employee Contributions
- Medical
- HAS and FSA
- Dental
- Vision
- Short-Term Disability
- Voluntary Life and AD&D
- Flex Spending Accounts
- General Purpose Healthcare FSA
- Optional Protection Benefits (Accident, Hospital Indemnity, Cancer Care and Critical Illness Insurance)
401(k) plan with matching

COVID-19 considerations: We follow CDC recommendations for a safe working environment. Masks, hand sanitizer and social distancing.
COVID-19 vaccination required to be considered for this position

BCO may consider and approve in its sole discretion a performance-based annual discretionary bonus for Executives subject to the approval of the Board of Directors, based on your performance and the company's performance during the applicable fiscal year.


Keywords: BoulderCentre for Orthopedics, Broomfield , Director of Clinical Operations - Broomfield Surgery Center, Healthcare , Broomfield, Colorado

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