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Call Center Agent

Company: Careerbuilder-US
Location: Broomfield
Posted on: November 16, 2021

Job Description:

Are you looking to kickstart your career? Do you want to gain valuable experience in a professional setting with a renowned law firm? As a Call Center Representative, you will be responsible for the collection of funds for government clients. With a unique approach added, you will have the opportunity to lend a helping hand to people calling in and assist them in understanding t he charges they---ve incurred, and help to create reasonable payment plans that make sense for the caller---s income and budget. Compensation $16 per hour Essential Functions Take inbound and outbound phone calls to assist customers with accounts and discuss payment terms and other options for resolution. Review accounts and clearly communicate all relevant information to caller to work toward account resolution Handle disputes Qualifications Capable of handling difficult escalated calls and reach a resolution Ability to compute basic math calculations Dependable and punctual Bilingual Spanish speaker, a plus Ability to always maintain a professional demeanor Screenings: Drug and Background Check Job Requirements:

Take inbound and outbound phone calls to assist customers with accounts and discuss payment terms and other options for resolution. Review accounts and clearly communicate all relevant information to caller to work toward account resolution Handle disputes

Keywords: Careerbuilder-US, Broomfield , Call Center Agent, Sales , Broomfield, Colorado

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