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Billing Analyst I

Company: Ascent
Location: Broomfield
Posted on: November 10, 2019

Job Description:

Billing Analyst Broomfield, CO1+ Year Contract Position Overview:

  • Acts as the principal billing consultant for pooled customer base.
  • Analyzes and resolves all billing related issues for pooled customers.
  • Works cross functionally with sales and service delivery teams to correct systems, invoices, and improve the customer experience.
  • Collaborates with the customer, sales, and other internal departments to resolve routine billing related issues, such as any billing inquiry & dispute issues within the customer's established service level agreements.
  • Researches and resolves customer disputes relating to issues such as incorrect rates, tax/surcharge and disconnect, issues.
  • Consults with managers or senior staff members on non-routine issues.
  • Engages other teams as necessary in order to bring disputes to resolution by submitting rate information or order requests for billing correction within established parameters.
  • Provides status updates to billing management for aging tickets and other reports as requested.Qualifications:
    • High School Diploma/GED or 1 year of relevant job experience with similar essential duties
    • Attention to detail with good organizational capabilities
    • Ability to prioritize with good time management skills
    • Good customer service skills
    • 1-2 years? experience in a telecommunications billing environment preferred ?
    • Must be knowledgeable with MS Office Suite

      Company Description:

      About Ascent:Ascent is a leading national technology consulting and professional services firm that focuses on tactical and strategic consulting. Ascent---s fundamental business is providing staffing services to Large Enterprise clients in our core market verticals: Financial Services, Healthcare, and Life Sciences. We focus the majority of our efforts in Staff Augmentation support of Large Enterprise Clients who utilize a Vendor Management System. Ascent works as both a reliable supplier in support of programs, as well as a Strategic Advisor in support of enterprise efforts to establish best in class preferred vendor programs. Ascent was ranked in the 2007 and 2008 Inc. 500 and recognized specifically for its innovative work in staff augmentation support of Large Enterprise preferred vendor accounts.If you are ready to propel your career to new heights--- read on. We are looking for talented and dedicated colleagues to join our phenomenal team. At Ascent, we have created an environment where culture, commitment and opportunity converge to yield a truly unique place to work. We know that every employee has something important to say and that every employee is integral to our success. Where else can you walk over to a founder and talk about your ideas to help build our business and have that idea implemented in 48 hours? More importantly, we do everything we can to make sure our employees not only have great jobs, but great lives.

Keywords: Ascent, Broomfield , Billing Analyst I, Professions , Broomfield, Colorado

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