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Revenue Assurance Analyst II - Broomfield, CO

Company: CenturyLink
Location: Broomfield
Posted on: August 14, 2019

Job Description:

About CenturyLink CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business. Job Summary Responsible for performing detailed customer audits that determine if a customer is within contractual terms, calculate Early Term Fees if applicable and track to resolution. Analyst also scopes disconnect, researches services, analyzes contracts, and ensures accurate billing. Responsible for working Early Terminations according to volume, managing assessments from start to finish and ensuring all outstanding issues have been reconciled. Takes ownership and accountability of any billing disputes related to Early Term Assessments and communicate results to stakeholders. Job Description Research services, related orders, MSAs and any amendments to provide an Early Term Liability Estimate. - Extract data from contract management, provisioning and billing systems for analysis. - Audit and evaluate customer's invoices, contracts, and orders to ensure revenue (ETL) is billed appropriately and adequate margin is obtained. Accurately interpret standard and non-standard contracts. Implement new audits and metrics as the business changes. - Optimize database including query development and warehousing to transform large volumes of data into actionable audits - Support ad-hoc requests, reports and projects. Participate in operational reviews with stakeholders. - Coordinate with Margin Assurance, Carrier Relations and Commercial Services Groups as needed to assess/validate third party liability. Proactively work with Sales, Account and Disconnect teams and customers to ensure accuracy of ETL. - Manage lifecycle of Early Term Liability assessments. Document processes. - Coordinate with Margin Assurance, Carrier Relations and Commercial Services Groups as needed to assess/validate third party liability. Proactively work with Sales, Account and Disconnect teams and customers to ensure accuracy of ETL. Qualifications Bachelor's Degree or equivalent with 2-4 years of experience or 1 year of experience with a Master's Degree. - Good problem-solving skills and ability to methodically work through complex issues. - Excellent ability to effectively generate cross-departmental cooperation between operational groups, business product units, process and systems professionals. - Ability to conduct detailed data analysis. Microsoft Office suite (Excel with Analysis Tool pack functions, pivot and chart wizards; PowerPoint; Word; Access; Project) and other reporting and data analysis tools. Telecom network experience preferred. - Understanding of Revenue or Margin Assurance principles. - Understanding of Telecom OSS/BSS environments. - Experience a plus with MS SQL BI Suite (Enterprise Manager, SSIS, SSAS, SSRS). - Experience a plus in various reporting tools (SSRS, Crystal Reports, MicroStrategy, Business Objects, Brio, etc.). Demonstrated ability to work in a fast paced, constantly changing environment. - Experience with process mapping preferred. - Excellent judgment and decision-making capabilities. - Product knowledge preferred. Bachelors or Equivalent in Finance or Other Education

Keywords: CenturyLink, Broomfield , Revenue Assurance Analyst II - Broomfield, CO, Professions , Broomfield, Colorado

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