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Product Analyst II - Dark Fiber & Professional Services

Company: CenturyLink
Location: Broomfield
Posted on: May 16, 2019

Job Description:

is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U. S. fiber network and a 360,000-route-mile international transport network. Visit for more information.Job Summary This position is responsible for supporting the Network Infrastructure Services Product Management functions and Sales to grow revenue and improve efficiencies for Enterprise networking products that include but are not limited to Dark Fiber and Professional Services. The person in this position will be required to closely align themselves with Marketing, Sales, Operations, Billing and IT to drive success.Job Description

  • Review orders, contracts, agreements, and invoicing to ensure we are billing all appropriate fees, and that revenue is being forecasted and captured accurately.
  • Enable and perform billing analysis on project activities to compare actual versus contractual obligations for usage customer base.
  • Identify commercial/operational root-causes that are driving gaps between actual and contractual financial performance and execute on process improvement initiatives to drive revenue effectiveness.
  • Perform miscellaneous business financial modeling of product capital and expense cost structures to support product margin analysis.
  • Work in propriety systems to resolve billing ticket errors and initiate monthly billing and reporting.
  • Maintain and improve process and marketing documentation
  • Drive consistency in process and solutions provided for customers and ensure product strategy alignment
  • Track non-standard request approvals, assist product management team in determining go-forward product enhancements needed, and develop requirements to be utilized in the product development process.
  • Assist with customer disputes.
  • Review Dark Fiber and Colocation requests for approval, quote and enablement in order entry systems.
  • Review database and GIS information for utilization and availability of dark fiber assets.Qualifications
    • Bachelor s degree and 2+ years related experience
    • Ability to drive for results through leadership and flexible approaches
    • Ability to build consensus in a matrixed reporting structure
    • Excellent verbal and written communications skills
    • Strong analytical and problem-solving capabilities
    • Ability to migrate through various internal systems and applications
    • Detail oriented and well organizedPreferred Requirements
      • Telecom industry experience a plus but not requiredEducation Masters or EquivalentBachelors or Equivalent Alternate Location: US-Colorado-BroomfieldRequisition #: 212313 This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at EEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses ). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Broomfield , Product Analyst II - Dark Fiber & Professional Services, Professions , Broomfield, Colorado

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