Director of Software Quality Assurance & Testing, Software Applications
Company: Swisslog Healthcare
Posted on: October 8, 2018
The Director of Software Quality Assurance will have the responsibility for establishing the vision and direction for Software Quality Assurance Software and Testing at Swisslog, and for directing the day-to-day operations of the teams that provide SQA/testing to the software applications products. We are looking for a leader who has successfully built and led geographically distributed software quality assurance teams. We are also looking for a player/coach who is willing to roll their sleeves up, and dive into coaching and mentoring a team of passionate manual SQA engineers. The Director of SW Quality Assurance should be able to establish and communicate Swisslog's business objectives and vision, and be able to align the team around this vision in their day-to-day work. This person must have experience leading system level integration testing of highly complex and diverse systems. This leader will ensure that all global software application products will result in quality products that delight our customers. Your Responsibilities Responsible for establishing a global software quality assurance system and team that promotes customer satisfaction and that positively impacts financial performance Design and implement the overall strategy and management for the software quality assurance team Create, measure, and report out key metrics for the performance of the SQA team, as well as the quality health of the various product lines Leverage resources to assure adequate manual and automated test coverage and establish best practices Lead multiple SQA teams on the implementation of test strategies and set the team up for the future by bringing in progressive testing concepts to our organization that focus on efficiency, but sacrifice nothing on quality Own the SQA defect documentation and processes, and ensure that a standard process is being followed across the organization, and that proper tooling and reporting are in place Act as a player/coach and bring leadership and guidance to the software quality team across all facets of manual and automated testing efforts Create a sense of accountability across the software quality organization to foster a culture that owns all misses and uses them to drive future process improvements Understand business objectives and build alignment and buy-in cross functionally Motivate all team members to deliver high quality projects within time and budget Responsible for the career development and mentorship of the SQA team and for identifying staffing/hiring needs Core Skills Able to work at many levels, including serving as a SQA lead and working with the leads of other disciplines to increase the SQA impact on the end product Proven experience providing team oversight during the full software development life cycle, from conception, design, implementation and testing to documentation, delivery and maintenance Proven experience in providing and/or reviewing time estimates, technical recommendations, and proposed test solutions based on technical and business requirements Experience managing multiple onshore/offshore teams to successful delivery, balancing each team's needs and resources Experience overseeing and directing the development of new test frameworks and applications to ensure the implementation of manual and automated test solutions Knows how to mitigate risk and escalate to technology leadership as appropriate Experience establishing a new test organization including, defining, training, enforcing and executing standards and compliance, results-based key performance indicators (KPI's), root cause analysis and defect prevention techniques, testing tool standards and reports, and SQA knowledge management and training Ability to work collaboratively with hardware and software development engineering teams to ensure the right level of proactive focus is occurring to design for manufacturability, testing and reliability Can create a Testing Architecture discipline and resources to lead test strategy development for enterprise and complex systems, define test environment and test data requirements, and develop and executes a global reliability and test strategy Your Profile BS/MS Degree in Engineering - Computer Science or equivalent. 10 years of QA Engineering management experience; minimum 2 years as a Director 10 years working knowledge building out Automation Frameworks within the Enterprise SQA, deep knowledge of automation best practices 5 years proven experience transforming Manual testing teams to high efficiency, Automation centric SQA teams 5 years Working Knowledge of Performance Testing and Benchmarking a must Experience with SaaS products, and Agile/Scrum Experience with Jira/Zepher and other team/SQA management tools Proven experience partnering with UAT and Beta Programs and building out Customer Focused Testing Centers of Excellence highly desirable Ability to travel approximately 25% domestically and internationally to customer sites and various office locations a must Prior experience leading and managing a team of global Software Quality engineers with track record of successfully validating and delivering high quality products Extensive knowledge of common, industry leading testing methodologies, and aware of when and where to rely on them Expert at building and managing test cases - technically able to understand complex systems and know how to develop tests for them Impeccable communication skills, adept at communicating to all levels of the organization Able to work at a fast pace and encourage others too as well Ability to measure team and individual's performance through standardized key performance indicators, and ability to push the quality bar higher Knowledgeable of cutting-edge testing techniques and trends, implementing the technologies and ensuring higher quality products on project Desirable but not Essential: Experience in the field of inventory management systems, supply chain or logistics, medical or health care software We Offer Swisslog offers challenging work in a globally networked environment as well as competitive base salary, comprehensive benefits including health/dental and above-market 401K OUR SOLUTIONS DELIVER RESULTS. OUR EMPLOYEES DELIVER SOLUTIONS. Swisslog is an EEO Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity Swisslog's FMLA policy can be found at: http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.usswisslog.com . Contact Andy Levine Talent Acquisition Manager
Keywords: Swisslog Healthcare, Broomfield , Director of Software Quality Assurance & Testing, Software Applications, Professions , Broomfield, Colorado
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