Crane Service Estimator
Company: The Timken Company
Location: Broomfield
Posted on: July 30, 2022
Job Description:
Your Career Begins at Timken
If you're ready for a challenging career that provides you with the
ability to advance personally and professionally, look to Timken.
Our associates make the world more productive by improving the
efficiency and reliability of the machinery that keeps industry in
motion. Wazee Crane, a division of Timken Motor and Crane, has an
opening for a Crane Service Estimator at the Broomfield, CO site.
The role of Crane Service Estimator is to communicate directly with
customers, formulate service estimates, source parts/equipment with
pricing, provide customers with proposals, and follow up on
proposals to book service work. The Crane Service Estimator must be
able to respond to an ever-changing environment with many
concurrent inputs and outputs. This position reports to the
Business Manager. Essential Responsibilities
- Provide prospective and existing customers with accurate
estimates for complete service contracts that include labor,
equipment, and materials
- Source and price parts and materials to fulfill customer
requirements on service contracts
- Book service orders (order entry, materials order, expedite,
and coordinate delivery)
- Investigate, manage, and follow up to resolution on customer
concerns (directed and self-directed communication)
- Enter and maintain ERP data (dates, prices, scheduling
etc.)
- Coordinate and manage service-related supply chain
- Serve as primary point of contact for new and existing
customers
- Visit job sites as required for sales, service, and job
specific support
- Work closely with production department to coordinate start-up
and load-test
- Support crane service manager and service technicians
- Perform other duties as assigned Minimum Qualifications:
- Technical services estimating
- Supply chain managing, sourcing, and expediting
- ERP software data entry and tracking
- Microsoft Office Suite proficiency
- Strong interpersonal skills (customer driven mindset)
- Strong communication skills (verbal & written) and teamwork
approach with total associate workforce
- Strong systemic mindset and problem-solving skills
- Strong organizational skills
- 3 years of experience in a customer service environment
required; 8 years preferred
- 3 years of experience managing projects, teams, or customer
relationships required; 8 years preferred
- Bachelors Degree; finance or business preferred The yearly
compensation for this role is $55,000 - $75,000, is commensurate on
experience and education, and could pay more or less than the
posted range. This full-time position is eligible to participate in
the company's short-term incentive program, paid time off plan,
401k, and comprehensive benefits package including medical, dental,
and vision. Qualified candidates can apply for this position by
clicking on the link located in the job posting at
www.careers.timken.com. All qualified applicants shall be treated
equally according to their individual qualifications, abilities,
experiences and other employment standards. There will be no
discrimination due to gender or gender identity, race, religion,
color, national origin, ancestry, age, disability, sexual
orientation, veteran/military status or any other basis protected
by applicable law.
Keywords: The Timken Company, Broomfield , Crane Service Estimator, Professions , Broomfield, Colorado
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