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OPERATIONS TECHNICIAN II

Company: CenturyLink
Location: Broomfield
Posted on: October 13, 2019

Job Description:

About CenturyLink CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.   Job Summary This job will be associated to the Professional Services team based in Broomfield, or Littleton, Colorado. The candidate will be exposed to multiple products and technologies such as Transport products of SONET, DWDM, OTN networks. IP products with skill sets of understanding of VLAN's, IP Routing, Managed CPE devices. We also have a product of HWAN and will need IP skillsets for those types of issues. Candidate must have the ability to work multiple issues at once and have continuous customer service throughout the customer impairment or outage. HWAN (Hybrid WAN) or SAB (Secure Access Broadband) is a product that customers and buy where they have local broadband access (regular internet) with a secure IP tunnel running back into our MPLS network through a firewall. Professional Services handles customers that specifically pay a premium for a premium service and our ability to accurately service the customer issues and communicate to the customer in a timely coherent manner is key. This includes proactive monitoring, being on coordinated bridges to clear outages or to prevent outages by migrating traffic away from a potential issue. Additional Notes: Tech skills and well rounded individual Mix of transport technologies, IP technologies Highly motivated individuals CCNA a plus Firewall knowledge a plus DWDM transport technology a plus       Job Description Candidate can have IP Skillsets for this position(s) including understanding of VLAN's, IP Routing, Managed CPE devices. Firewall understanding is a plus. Candidate can also have transport understanding is a plus including DS1/DS3/SONET/DWDM/OTM technologies. Candidate must have the ability to work multiple issues at once and have continuous customer service throughout the customer impairment or outage. HWAN (Hybrid WAN) or SAB (Secure Access Broadband) is a product that customers and buy where they have local broadband access (regular internet) with a secure IP tunnel running back into our MPLS network through a firewall. Qualifications Associate degree or equivalent education and relevantexperience Minimum 5 - 7 yrs related experience in specific area or equivalent May require technical certification. Education Associates or Equivalent Alternate Location: US-Colorado-Broomfield Requisition # : 215585 This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/   EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Broomfield , OPERATIONS TECHNICIAN II, Other , Broomfield, Colorado

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