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Ops/Service Desk Specialist I

Company: 22nd Century Technologies, Inc.
Location: Broomfield
Posted on: May 24, 2019

Job Description:

Job Title OpsService Desk Specialist I Location Broomfield, CO 80021 Duration 6 Months Clearance Required Top SecretSCI Certification Required CompTIA Security CE Description Respond to customer requests for assistance with computer softwarehardware. Respond to user account and password resets. Regular patching of Operating Systems, integrated and 3rd party applications (e.g. MS Office, Internet Explorer, Adobe reader, etc.). Setup of new computing devices, troubleshootreplace hardware, and installtroubleshoot software. Troubleshoot networking issues LAN and Wireless Troubleshoot remote access VDI, VPN, Remote Desktop Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the SBUSSU and the Company. Interact appropriately with others in order to maintain a positive and productive work environment Perform other duties as necessary Required Qualification High School diploma or equivalent plus 4 years or more related experience or a related 2-year technical degree and 2 years or more related experience. Preferred Qualification Each higher-level related degree, i.e., Bachelor's or Master's, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education. Required Experience Good customer service skills. Good communication skills. Able to fully imagesetup new machines. Intermediate to advanced knowledge of PC software and networking classes andor experience. Strong understanding of Windows 7 and 10 desktop operating systems. Advanced understanding of Windows Office Professional suite and Office 365. Proficiency in supporting Mac OS and Linux desktop operating systems. DoD8570 Compliant Certification (Security for example) must. Ability to prioritize, organize and coordinate simultaneous tasksprojects. Ability to perform computer functions with little or no direct supervision. About our Company - 22nd Century Technologies is a business enterprise that supports demanding staffing programs for Corporations and State and Local Government Agencies. Its journey began in 1997 by supporting large Federal contracts which nudged us in the direction of creating large candidate pools across the country. Over the last 20 years, we have built a strong business model that is carefully constructed to deliver on multiple facets. We have proven past performance of providing services that exceed our clients' expectations. Today 22nd Century technologies supports clients in all 50 states and has grown to be a company that is trusted and sought for providing a complex mix of workforce solutions. With a firm grip on the entire spectrum of staffing solutions, we have placed more than 500,000 skilled resources and delivered 15 million man-hours. 22nd Century Technologies is an Equal Opportunity Employer" and US Citizens all other parties authorized to work in the US are encouraged to apply."

Keywords: 22nd Century Technologies, Inc., Broomfield , Ops/Service Desk Specialist I, Other , Broomfield, Colorado

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