Solutions Architect - Security - Phoenix / LasVegas
Posted on: May 19, 2019
CenturyLink (NYSE: CTL) is a global communications and IT services
company focused on connecting its customers to the power of the
digital world. CenturyLink offers network and data systems
management, big data analytics, managed security services, hosting,
cloud, and IT consulting services. The company provides broadband,
voice, video, advanced data and managed network services over a
robust 265,000-route-mile U.S. fiber network and a
360,000-route-mile international transport network. Visit
CenturyLink for more information.
Generates sales opportunities for a specific product/service within
prospect accounts and identifies upsell opportunities within
existing customers. Maintains current knowledge of industry trends,
topics, methodologies, and core technologies in order to assimilate
customer needs and design appropriate technical solutions. Acts as
a champion internally, translating industry best practices, trends,
and customer needs back to peer groups in Operations, Marketing,
Product, Service Delivery, Architecture/Engineering, etc. to
facilitate ongoing, actionable improvements to the suite of
products in which they specialize.
- Demonstrates advanced solution selling abilities and effective,
pro-active customer communications. Attends customer meetings in
person and via the phone. Interacts independently with all levels
of customer's management team to drive new sales.
- Designs technical solutions that meet the customers' business
objectives by mapping to CenturyLink products. Clarifies ambiguous
requirements with sales or clients, ensuring the solution resolves
underlying client issues. Provides guidance and alternatives to
customer's requirements. May interpret customer requirements based
on limited information.
- Assists in identifying key technical influencers at existing
customers and pursues marketing generated sales leads to close new
business with prospective customers. Manages a forecast and funnel
for product specific opportunities within assigned territory.
- Reviews customer business requirements developed directly or by
sales/sales engineering. Interacts with sales/sales engineers and
customers on large complex deals for specific products.
- Coordinates customer implementation with service delivery
organization and provides design clarifications. Interfaces
directly with customer.
- Proactively identifies areas of process and design improvement
within specific product area and contacts impacted departments to
recommend potential solutions.
- Acts as a liaison to internal groups such as Service Delivery,
Offer Management, Product, Marketing, Architecture, and Capacity
Planning to relay customer requirements and develop deliverable
Knowledge, Skills or Abilities:
- General Experience: Pre-sales role responsible for needs
identification, qualification, and solutions design specifically
with certain product/application.
- Technical Knowledge: Demonstrated understanding of advanced
applications within this area of technology with extensive
knowledge of competitive offerings and trends.
- Sales Ability: Proven track record of success attaining sales
quota through leveraging technical relationships to up-sell
existing customers and calling on new leads/prospects to generate
business within an assigned territory. Utilizes Targeted Account
Selling (TAS) or other solution selling methodologies.
- Communication: Advanced written and verbal communication
skills. Proven ability to work with multiple levels of decision
- Problem Solving: Expert problem solving skills and ability to
methodically understand and resolve complex issues. Must
demonstrate the ability to focus ambiguous customer needs into
specific, deliverable requirements. Must demonstrate creative
- Work Style: Ability to work independently and as part of a
team. Must be able to build strong team relationship and easily
transfer technical information. Ability to work under pressure with
tight deadlines and on multiple projects simultaneously. Must be
very detail oriented and demonstrate a high degree of
- Computer Skills: Advanced knowledge and usage of computer
business applications such as Outlook, Word, Excel, Visio, and
- Minimum skills required to perform in this role.
5 years of relevant job experience.
Preferred Education, Skills and Experience:
- Education Level: Bachelor's Degree
- Field of Study: Engineering, Physics
- Attention to detail with good organizational capabilities.
- Ability to prioritize with good time management skills.
Alternate Location: US-Arizona-Phoenix; US-Nevada-Las Vegas;
US-Nevada-North Las Vegas
Requisition #: 212246
This job may require successful completion of an online assessment.
A brief description of the assessments can be viewed on our website
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Keywords: CenturyLink, Broomfield , Solutions Architect - Security - Phoenix / LasVegas, Other , Broomfield, Colorado
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