BroomfieldRecruiter
the smart solution for Broomfield jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish) CSR

Company: Mommy Jobs Online
Location: Broomfield
Posted on: April 12, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMRITA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Broomfield , Work at Home Bilingual Customer Retention Expert (English / Spanish) CSR, Other , Broomfield, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work From Home
Description: The more you help others to save money the more you earn Deductibles are rising, more and more people can't afford insurance. We
Company: Ameriplan
Location: Aurora
Posted on: 04/25/2019

URGENT: Sitter Wanted - Looking For A Skilled Babysitter
Description: Job Posting: br Nice to meet you My name is Lisa. I need a child care worker available in Cheyenne, Wyoming
Company: Sitter
Location: Cheyenne
Posted on: 04/25/2019

Appointment Setting Work from Home
Description: Are you seeking a career that will allow you the ability to work from home with a greater earning potential TeleReach Corporate offers both. As a Business Development Representative with TeleReach, you (more...)
Company: TeleReach Corporate
Location: Aurora
Posted on: 04/25/2019


Inbound Travel Consultant
Description: Inbound Travel Consultant Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number (more...)
Company: Mommy Jobs Online
Location: Broomfield
Posted on: 04/25/2019

Work At Home Reps Needed
Description: Seeking Homeworkers to work from home with our 25-year-old Benefits Company responding
Company: Ameriplan
Location: Aurora
Posted on: 04/25/2019

Currently Interviewing Work at Home
Description: Scheduling Interviews Now seeking upbeat and motivated individuals to join our award
Company: TQS
Location: Colorado Springs
Posted on: 04/25/2019

Work From Home Career
Description: We are expanding on a daily basis. We are seeking out well disciplined, motivated, team-oriented
Company: Health Inc.
Location: Aurora
Posted on: 04/25/2019

Now interviewing - Work at home
Description: Our expanding healthcare benefits company is seeking highly motivated individuals to
Company: Career Division
Location: Aurora
Posted on: 04/25/2019

Promotional Event Assistant- IMMEDIATE HIRE
Description: Mammoth Marketing, Inc. a business development, sales and promotional firm based in Denver, has recently made plans to expand its entry level team. We have openings for multiple outgoing, career motivated (more...)
Company: Mammoth Marketing, Inc.
Location: Aurora
Posted on: 04/25/2019

Now Interviewing - PT/FT Positions!
Description: We are seeking career and goal driven individuals to join our award winning team. This is a solid company that offers top
Company: Professional Home Career Advantage
Location: Broomfield
Posted on: 04/25/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Broomfield RSS job feeds