BroomfieldRecruiter
the smart solution for Broomfield jobs

Work At Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Broomfield
Posted on: January 14, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLMayraV when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Broomfield , Work At Home Bilingual Customer Retention Expert (English/Spanish), Other , Broomfield, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Established Virtual Call Center Hiring Appointment Setters
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Aurora
Posted on: 01/18/2019

Need a Change? Work From Home !!
Description: Virtual Customer Service Representative-Telecommute Opportunity This is a successful health and dental benefits discount
Company: Ameriplan
Location: Aurora
Posted on: 01/18/2019

Work at Home Moms
Description: Motivated and enthusiastic individuals needed to work for a 25 year old travel company. You will be trained
Company: Ameriplan
Location: Broomfield
Posted on: 01/18/2019


Auto Adjuster- Intern
Description: Purpose of Job USAA s 10-week, summer internship program offers college students the chance to discover what it s like to work at a Fortune 100 company and leading financial services organization. Our (more...)
Company: USAA
Location: Colorado Springs
Posted on: 01/18/2019

Business Risk and Controls Advisor Lead
Description: Purpose of JobWe are currently seeking talented Business Risk Controls Advisor Lead for our Remote, Colorado Springs, CO, Phoenix, AZ, Tampa, FL or San Antonio, TX facility. br br This is a 1st (more...)
Company: USAA
Location: Colorado Springs
Posted on: 01/18/2019

Cyber Security, Client Executive IV
Description: Position Description What does an exceptional Cyber Security, Client Executive IV do The Cyber Security, Client Executive IV role is one of the most important roles for Fiserv to drive a company (more...)
Company: Fiserv
Location: Cheyenne
Posted on: 01/18/2019

Data Researcher for Cannabis Industry - Work From Home
Description: We acquire and maintain up-to-date data on over 18,000 marijuana licenses, making it the most comprehensive U.S. marijuana license database available. Led by a team of content and data experts with domain (more...)
Company: Mommy Jobs Online
Location: Aurora
Posted on: 01/18/2019

Flexible Work at Home Positions Available!
Description: Exciting PT Positions now available with our growing Health and Wellness company.
Company: AmeriPlan USA
Location: Aurora
Posted on: 01/18/2019

ENGAGEMENT SPECIALIST - PART TIME
Description: Would you like to make a difference in what consumers shop for Our Events Specialist team may be the right fit for you By demonstrating retail products you could make an impact on how local consumers (more...)
Company: CROSSMARK
Location: Cheyenne
Posted on: 01/18/2019

Do you want to work from home?
Description: Are you looking to work from home and spend more time with your family and be there when they need you the most I personally started my search for an opportunity to work from home back in January 2008. (more...)
Company: Professional Home Career Advantage
Location: Broomfield
Posted on: 01/18/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Broomfield RSS job feeds