Lead Server

Company: Sage Hospitality Group
Location: Denver
Posted on: May 7, 2025

Job Description:

Why us?Position Starting Rate: $20Job Close Date: June 2, 2025 or until filledWelcome to the Springhill Suites Denver Downtown. A bold and inspiring new hotel where contemporary design mingles effortlessly with world-class service. Here, you can have it all: an energized downtown location, spacious suites that don't compromise style for comfort, dynamic meeting and event space perfect for collaboration or celebration, and a visionary approach to business. At the SpringHill Suites Denver Downtown hotel, we offer more than a place to stay; we offer a fresh, urban hotel experience unlike any other. Our partnership with Metro State University's Hospitality Learning Center enables our hotel to be a teaching and learning hotel, giving employees the chance to give back to the community by mentoring student interns from Colorado's largest public university.At Sage, we create a culture of belonging. Our team members serve with creativity and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family?

• Employee Referral Program - $500 to $1000 based on position!
• Free Monthly RTD EcoPass
• Free Onsite Parking!
• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants, and much more!
• Discounted hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants
• Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)
• Paid time off for vacation, sick days, and holidays (FT Employees)
• A fun work environment that encourages individuality, recognition, growth & developmentJob OverviewEnsure all standards are adhered to within the Corner Office and SRG expectations. Act as a liaison between servers and management to ensure SOPs and SRG standards are followed. Assist with server programs and incentives.Responsibilities
  • Full setup and teardown of each service.
  • Lead and guide fellow servers to excel.
  • Maintain a neat and clean station while servicing guests per policies and procedures.
  • Work flexible shifts including mornings, afternoons, evenings, weekends, and holidays.
  • Set tables correctly and uniformly in assigned areas.
  • Follow opening/closing checklists and ongoing side work for maximum efficiency.
  • Coach fellow team members and assist in the absence of a manager.
  • Break down buffets or other special food service tables and equipment.
  • Assist management in all areas as a supervisor when needed.
  • Greet and serve guests following service guidelines.
  • Keep kitchen and storage areas clean according to policies.
  • Communicate needs and concerns to MOD promptly.
  • Hours: Flexible; scheduled days and times vary based on need.
  • Complete all setup and closing duties.
  • Assist guests and act as supervisor when necessary to facilitate guest needs.
  • Participate actively in pre-shift meetings and throughout shifts to ensure team alignment and brand standards.QualificationsEducation/Formal Training: High school diploma or equivalent.Experience: One to two years in a related position with this company or others.Knowledge/Skills: Basic knowledge of customer service principles, food service functions, and restaurant/kitchen operations.Physical DemandsThe physical demands listed are representative of those required to perform essential job functions. Reasonable accommodations may be made for individuals with disabilities.
    • Lifting trays, dish racks, glass racks, etc. (20-40 lbs); pushing carts, hotboxes, portable bars (50-100 lbs); carrying trays and racks (20-40 lbs).
    • Manual dexterity for operating equipment, grasping, and balancing trays.
    • Bending, kneeling, and maneuvering in narrow spaces.
    • Continuous standing during shifts.
    • Climbing approximately 12 steps about 20% of the time.
    • No driving required.
    • Moderate reading and comprehension skills for records and requests.
    • Ability to multitask, follow instructions, and communicate effectively.
    • High organization and attention to detail in noisy, crowded environments.
    • Use tact and understanding in customer service, especially in stressful situations.EnvironmentPhysically strenuous environment involving prolonged standing, walking, lifting, and carrying in an indoor setting. Cold environments such as freezers at -10 -F are also part of the job.
      #J-18808-Ljbffr

Keywords: Sage Hospitality Group, Broomfield , Lead Server, Other , Denver, Colorado