Career Center Specialist I Temp-Westminster Location

Company: Adams County Government
Location: Westminster
Posted on: April 15, 2024

Job Description:

Career Center Specialist I Temp-Westminster Location

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Career Center Specialist I Temp-Westminster Location

Salary

$43,189.71 Annually

Location

Westminster, CO

Job Type

Temporary 3

Job Number

05989

Department

Human Services

Division

Workforce and Business Center

Opening Date

04/08/2024

Closing Date

4/22/2024 4:30 PM Mountain

Our Mission

At Adams County, our team members engage in top-notch opportunities to grow and expand their impact. We cultivate an inclusive and innovative culture where diversity matters! Diversity, Equity & Inclusion (DEI) is a core cultural competency at Adams County, and we actively seek and welcome applicants that bring diverse experiences and value inclusion.

Cultural Competencies/EEO

Adams County is an equal opportunity employer. We strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status,marital status or any other legally protected characteristic.

Position classification

Onsite -- Job duties and expectations require employee to be regularly scheduled onsite.

• Description
• Benefits
• Questions
  What Success Looks Like In This Job
  
  Assess customers to determine highest need and refer to appropriate community resources. Assist customers in employment activities designed for the purpose of job seekers obtaining viable employment. T his is a temporary position for 4-6 months.
  
  Examples of Duties for Success
  
  
  • Provide excellent customer service to help customers in the Career Center; provide technical assistance, answer questions, and make appropriate referrals to other programs.
  • Input, retrieve, and modify data utilizing multiple computer-based systems.
  • Ensure confidentiality of all files and records, maintaining compliance with federal, state, and local laws, regulations, guidance, policies, and procedures.
  • Maintain confidential case files in conjunction with other team members, based upon program demand, including accurate tracking of activities, services, and expenses.
  • Communicate both orally and in writing with customers, employers, partners and outside agency staff.
  • Responsible for adhering to time frames while meeting with and contacting customers per program policy and guidelines.
  • Work flexible hours at any Adams County location as required to meet the business need. Locations are in Westminster, Brighton and North Aurora areas.
  • Perform other related duties and responsibilities as required.
    Qualifications for Success
    
    
    • Demonstrated ability with PC's, MS Office, internet skills, keyboarding skills, and ability to operate office equipment.
    • Excellent presentation and public speaking skills.
    • Ability to communicate clearly and concisely both verbally and in writing.
    • Demonstrate proper phone and email etiquette.
    • Ability to use critical thinking methods to prioritize, make analytical decisions, and problem solve.
    • Ability to multi-task in a fast paced environment.
    • Ability to follow instructions to complete clear and concise reports.
    • Ability to interact with diverse cultures and populations.
    • Understand the fundamental operations of the department and how to facilitate engagement with other county departments, partners, and outside agencies.
    • Establish, maintain, and foster positive and harmonious relationships with those contacted in the course of work.
      More Qualifications for Success
      
      
      • Experience:Two (2) years of customer service experience.
      • Education and Training:High school diploma or GED equivalent required.
      • License or Certificate:Possession of, or the ability to obtain an appropriate, valid driver's license.
      • Background Check: Must pass a criminal background check.
      • Other: Bilingual English/Spanish is preferred.
        Employees in this benefit class are eligible based on the number of hours worked and the duration of employment.
        
        Employees who work within the parameters below are eligible to participate in the 457b deferred compensation plan:
        
        
        • Duration - 3 months or less
        • Weekly Hours - Any
        • Break in Service Requirement - 13 weeks
        • Lactation friendly certified workplace
          OR
          
          
          • Duration - Up to 12 months
          • Weekly Hours - 29 or less hours
          • Break in Service Requirement - 13 weeks
            Employees who work within the parameters below are eligible to participate in the the medical plan for the employee and child(ren) only as well as the 457b deferred compensation plan:
            
            
            • Duration - At least 3 months and up to 12 months
            • Weekly Hours - 30 or more
            • Break in Service Requirement - 13 weeks
            • Lactation friendly certified workplace
              01
              
              Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.
              
              
              • Yes, I understand and agree
              • Yes, I understand but disagree.
                02
                
                I understand that if selected for this position and currently hold a case manager/case-carrying position in Children and Family Services (CFS), I may have a delayed transfer/promotion period up to 120 days prior to moving into this position within the Human Services Department. Choose 'yes' to acknowledge.
                
                
                • Yes
                • No
                  03
                  
                  Please select how you best meet the minimum qualifications.
                  
                  
                  • At least two years of customer service experience and a High school diploma or GED equivalent.
                  • No Experience and at least an Associates Degree.
                  • 4 years of related experience.
                  • None of the Above.
                    04
                    
                    Do you Possess, or have the ability to obtain a valid Colorado driver's license within 30 days of hire?
                    
                    
                    • Yes
                    • No
                      05
                      
                      How many years of full-time experience do you have in an office environment which includes a high level of customer service and proven experience working with the public?
                      
                      06
                      
                      This position is primarily located at the WBC Westminster location and may require you to travel to the Brighton or Aurora location for office coverage or meetings. Do you have any concerns with this required flexibility?
                      
                      
                      • Yes
                      • No
                        07
                        
                        Do you have reliable transportation?
                        
                        
                        • Yes
                        • No
                          Required Question
                          
                          Agency
                          
                          Adams County
                          
                          Address
                          
                          4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213
                          
                          Website
                          
                          
                          
                          Apply
                          
                          Please verify your email addressVerify Email
                          

Keywords: Adams County Government, Broomfield , Career Center Specialist I Temp-Westminster Location, Other , Westminster, Colorado