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Experienced Desktop Support

Company: Honeywell
Location: Broomfield
Posted on: January 26, 2023

Job Description:

Join a team recognized for leadership, innovation and diversity The future is what you make it! When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries. At Honeywell Advanced Connected Sustainability Technologies (ACST), our outstanding team of scientists, engineers, and professionals develop groundbreaking technology by applying their expertise in complex hardware and software control systems, atomic physics, ultra-high vacuum environments, cryogenics, cyber security, and more. Honeywell's ACST team is seeking a Experienced Desktop Support for our Broomfield, CO location. Are you ready to help us make the future? YOUR ROLE WILL INCLUDE:

  • Deliver responsive and effective service to our customers
  • Be an advocate for our users with different teams across Honeywell
  • Perform troubleshooting and escalate issues to correct team
  • Ensure closure of issues to ensure the highest levels of customer satisfaction
  • Provide contemporary services and make it easy for users to engage with IT
  • Create and maintain development of self-help documents and end user training
  • Assist with IT asset set-up and decommissioning: Installs, moves, adds, changes
  • Maintain equipment stock
  • Support a growing user base across multiple sites around the country
  • Travel as needed YOU MUST HAVE:
    • Bachelor's Degree preferably in related field
    • 5 years of experience with customer support and technology
    • Due to U.S. Export Control Laws, must be a U.S. Citizen WE VALUE:
      • CompTIA A+ certification highly preferred
      • Experience using SharePoint and configuring Microsoft Office Suites
      • Client service experience
      • Understand networking concepts; servers; LANs/WAN
      • Excellent customer focus
      • Conveys information with clarity, ensuring messages are understood across diverse, global teams
      • Ability to use desktop computer hardware and software knowledge to assess, diagnose, and correct problems
      • Effectively demonstrate ability to deliver on complex situations or problems without guidance or supervisionACST2022Compensation & Benefits:
        Non-Incentive
        Salary Range: $71,300-$107,000
        For benefits information, please visit Current employees may visit HR Direct. Additional Information
        • JOB ID: HRD186468
        • Category: Information Technology
        • Location: 10901 W 120th Ave,Broomfield,Colorado,80021,United States
        • Exempt
        • Must be a US Citizen due to contractual requirements. Global (ALL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Broomfield , Experienced Desktop Support, Other , Broomfield, Colorado

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