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Victoria Secret Selling Associate

Company: Victoria secret
Location: Broomfield
Posted on: November 20, 2022

Job Description:

Selling Associate A Victoria's Secret Selling Associate is a values-based team member that delivers exceptional customer and associate experiences to grow top line sales. The Selling Associate exemplifies our core values of The Customer Rules, It Matters How We Play the Game, Inclusion Makes Us Stronger, and Passion Leads to Success Primary Responsibility: Drives store sales and growth by personally selling to customers. Proactively engages with customers, reads cues and responds effectively. Provides customers with the perfect bra fit by asking effective questions. Converting returns, offers and other promotions into larger sales. Delivers a friendly and efficient cash wrap experience, processing customer and associate transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register. Reinforces customer buying decisions at checkout and encourages purchase of additional items Recovers cash wrap selling zone and "go-backs". Builds customer loyalty by opening Victoria's Secret Angel Cards (US only) and through customer email and phone capture. Executes register opening and closing processes accurately, including change orders and preparing deposits. Manages lines and multiple line queues to enhance the customer experience. Understands and adheres to visual merchandising brand standards. Operations: Processes merchandise to be floor ready and maintains back room and under stock to brand standards. Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase. Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process. Maintains the standards for the appearance of the store by completing the daily and monthly cleaning checklists. Completes daily cleaning, dusting or polishing of ceiling vents, diffusers, lights, fixtures, baseboards, speakers, windows, mirrors, floors, restrooms, break rooms and other applicable areas of the store Maintains necessary cleaning supplies and stocks as needed. Follows procedures provided in SOP for the proper cleaning supplies in order to prevent damage to floors and fixtures. Executes floorset proficiently. Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment. All associate roles at Victoria's Secret are responsible for: Driving top-line store sales results and growing the business through action and productivity. Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture. Creating customer awareness of programs available to them, (i.e. Victoria's Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable. Setting personal goals and tracking individual and team performance to the goals. Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures. Taking initiative to recover and replenish merchandise, so it is available to sell. Understanding and adhering to visual merchandising brand standards. Assisting in housekeeping of sales floor and communicating maintenance issues. Keeping an awareness of, and building personal capability in, loss prevention. Reinforcing store strategy to reduce shrink including maintaining damages and testers. Supporting all activities related to providing a safe working environment. Understanding and demonstrating Company values. Qualifications: Passion for Victoria's Secret PINK Brand. Exhibits an authentic desire to exceed the customer's expectations. Proven ability to meet or exceed goals preferred. Demonstrates a sense of urgency. Has a healthy, competitive spirit, while maintaining a team focus. Is resilient and bounces back quickly from setbacks. Pursues opportunities to take on more responsibility. Seeks out coaching from leaders and peers to improve productivity; leads own learning. Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.Job Types: Full-time, Part-time, SeasonalPay: From $14.50 per hourBenefits: Employee discount Flexible schedule Health insuranceShift: 4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shiftWeekly day range: Monday to Friday Weekend availabilityAbility to commute/relocate: Broomfield, CO 80021: Reliably commute or planning to relocate before starting work (Required)Application Question(s): Are you 18 years of age or older ?Education: High school or equivalent (Preferred)Experience: Retail sales: 1 year (Preferred)Work Location: One location

Keywords: Victoria secret, Broomfield , Victoria Secret Selling Associate, Other , Broomfield, Colorado

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