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Customer Service // Remote In Colorado

Company: Aston Carter
Location: Broomfield
Posted on: September 21, 2022

Job Description:

Job Description:- answer inbound email/calls from retailers about product questions- process shipments for retail accounts- update client accounts 1. Customer Service - Candidate must have previous customer service experience in which they helped answer customer questions and resolve issues. Will be processing claims.2. Written/Verbal Communication - All communication via inbound calls from customers, minor email communication and minor chat communication.3. Microsoft Office - Will use basic Microsoft Office programs such as Outlook and Word. Must be comfortable navigating computer while on the phone with customers. Provides courteous, friendly, and efficient customer service when processing orders and answering questions from inbound dealer and inside sales. First point of customer contact for general inquires such as product knowledge, pricing, order placement, return and shipping questions.Qualifications:Bachelor's Degree preferred. Minimum 1-2 years customer service experience. Detail oriented. Proficient in Microsoft Applications. Excellent verbal/written communication. Successful Backgrounds: Wholesale and HospitalityExperience Level:Entry Level

About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Broomfield , Customer Service // Remote In Colorado, Other , Broomfield, Colorado

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