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Concierge - Front Desk - Full Time - BENEFITS - Denver

Company: Balfour Senior Care, LLC
Location: Broomfield
Posted on: November 11, 2021

Job Description:

We are seeking talented and team-oriented associates to join our luxury senior living community, Balfour at Riverfront Park, located in one of the trendiest areas of downtown Denver. Here our residents enjoy piece-of-mind with a full continuum of services from independent living through assisted living and memory care accommodations, paired with our signature amenities and services. We are committed to a work environment of integrity, respect and a customer focus.

We offer an EcoPass and breakfast, lunch and dinner.

POSITION: Concierge 

Position Summary:

In this role you will work as a Concierge at the front desk, provide five star quality concierge services. Serving as an ongoing resource by pro-actively anticipating the needs of our residents so a solution can be offered before being requested. The Concierge responds to each of our residents and visitors, personalizing the delivery of the service to meet the specific needs of each resident. The successful candidate will also provide support to the life enrichment and administrative staff. This is an outstanding opportunity for individuals who are team oriented, dedicated, and enthusiastic about working with seniors. 

SCHEDULE:  Full Time -  Monday - Friday - 2:45 - 11:15 PM 

Qualifications:

  • Proficient typing and computer skills, including experience using Microsoft Office
  • Previous experience operating a switchboard with a multi-line system desired 
  • Demonstrated problem solving skills
  • Demonstrated experience working in a customer focused role
  • Ability to multi task and thrive in a fast paced, ever changing environment. 
  • Ability to communicate openly, honestly and responsibly with others 
  • Ability to maintain a customer focus treating all customers with respect and integrity


Health & Wellness Protocols: Until further notice, interviews will take place virtually. Newly-hired associates will complete Balfour Senior Living's New Hire Orientation virtually, then receive important training about how to keep our residents, and themselves, as healthy as possible. This includes things like hand washing and social distancing. You will also follow wellness protocols developed under guidance of health agencies before entering any of our buildings. If you have any questions regarding the current protocols, please include them in your cover letter or discuss with the Balfour representative who contacts you.   

Balfour Senior Living’s COVID-19 Vaccination Policy:

The Centers for Disease Control and Prevention (CDC) advises that COVID-19 can cause serious, life-threatening complications, and there is no way to know how COVID-19 will affect an individual. Further, an individual who becomes infected with COVID-19 could spread the virus to friends, family, co-workers, residents and others around them. Therefore, in a effort to protect our associates and our residents, all Balfour Senior Living employees are required to obtain a COVID-19 vaccination prior to commencement of employment with our organization. Qualified exemption requests may be submitted to the human resources department for consideration. We are also able to assist eligible candidates in locating a vaccination site.


Why Balfour?    

  •  Scheduling variety and flexibility:1st, 2nd, overnight and PRN pool opportunities available for many positions   
  • Immediate healthcare coverage for eligible employees working 30 or more hours per week (Full time status)   
  • Medical, dental and vision plan coverage   
  • Paid time off (PTO) and sick time for full and 1/2 time employees   
  • Tuition Reimbursement Program   
  • Employee Referral Bonus Program   
  • Employee Resident Referral Bonus Program


ABOUT BALFOUR SENIOR LIVING  

Founded in 1997, Balfour Senior Living has received national and international recognition for the quality of its exterior architecture and its elegant interior design marked by the use of a vibrant color palette and a diverse collection of fine art. With round-the-clock nursing coverage and an extensive activity program, Balfour’s quality of care and life enrichment programming makes the company a leader in the growing world of senior housing. Since the first community opened in Louisville, Colorado in 1999, Balfour has grown to include nine communities in the Denver Metro area and one in Ann Arbor, Michigan. From its inception, Balfour Senior Living has sought to be the most admired senior living company in the United States.  

Balfour Senior Living is an Equal Opportunity Employer (EOE) complying with state and local laws governing nondiscrimination in employment and providing equal employment opportunities without regard to age, race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, genetic information, or racial status. This policy applies to all terms and conditions of employment including but not limited to recruiting, hiring, placement, promotion, discharge, termination, layoff, recall, transfers, compensation, benefits, and training.  

  



Keywords: Balfour Senior Care, LLC, Broomfield , Concierge - Front Desk - Full Time - BENEFITS - Denver, Other , Broomfield, Colorado

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