Housekeeping Supervisor - FT - BENEFITS - Denver
Company: Balfour Senior Care, LLC
Location: Broomfield
Posted on: October 9, 2021
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Job Description:
We are seeking a talented and team-oriented
Housekeeping Supervisor to join our luxury
senior living community, Balfour at Riverfront
Park, located in one of the trendiest areas of downtown
Denver. Here our residents enjoy piece-of-mind with a full
continuum of services from independent living through assisted
living and memory care accommodations, paired with our signature
amenities and services. We are committed to a work environment of
integrity, respect and a customer focus. We offer an EcoPass and breakfast, lunch and
dinner. Benefits eligible on date of
hire. POSITION:
The successful
housekeeping supervisor candidate will be responsible for ensuring
outstanding service is delivered to our residents on a daily basis.
In this key hospitality role, you will manage the daily operations
of the department and the overall supervision of the housekeeping
team. Responsibilities include creating cleaning schedules,
ensuring staffing levels are met, oversee the cleanliness and
appearance of common areas as well as resident apartments. The
aesthetic appearance is of the utmost importance ensuring a gold
level standard is always met. ESSENTIAL
JOB RESPONSIBILITIES: • Hiring and
training new staff and providing ongoing management of team
members. • Monitoring
the department’s budgetary requirements and take appropriate action
to comply with these guidelines. • Responsible
for managing daily Housekeeping operations and specifically
ensuring staff performs the following tasks to the highest
standards: o Maintaining cleanliness, service and product quality
standards of apartments, resident rooms, public spaces, restrooms,
offices and meeting/conference rooms. o Ensuring apartments and
rooms are cleaned in a timely and efficient manner. o Managing
daily systems for cost controls, department management, policy and
procedure implementation and enforcement. o Monitoring and
developing team member performance to include, but not limited to,
providing supervision, coaching and mentoring and delivering
recognition and rewards. • Overseeing
and conducting apartment/room inspections to ensure quality and
standards are met. • Recruiting,
interviewing and training new team members. QUALIFICATIONS,
KNOWLEDGE, & SKILLS REQUIRED: • High School
Diploma or GED. • Two – Four
years’ experience in housekeeping and/or in a service-oriented role
preferred. • Prior
hospitality and/or customer service experience
helpful. • Prior direct
housekeeping experience helpful. • Proven
successful management of a team to achieve common
goals. • Four years
management experience preferred. • Ability to
provide coaching and mentoring to staff to achieve
excellence. • Ability to
collaborate with other departments and management to continuously
improve quality and overall experience of our
customers. • Ability to
clearly communicate in verbal and written form. • Ability to
communicate openly, honestly and responsibly with
others. • Ability to
maintain a customer focus treating all customers with respect and
integrity. • Ability to
accept responsibility for agreements made and follow through as
appropriate. • Ability to
work on weekends, holidays, and evenings as needed is
essential. PHYSICAL
REQUIREMENTS/WORKING CONDITIONS: • Ability to climb, stoop, bend,
push, pull and lift in excess of 50 pounds as necessary to perform
required cleaning tasks as assigned throughout the
workday • Willingness to work around
odors, chemicals, and extreme temperature changes throughout the
community Health &
Wellness Protocols: Until further notice, interviews will
take place virtually. Newly-hired associates will complete Balfour
Senior Living's New Hire Orientation virtually, then receive
important training about how to keep our residents, and themselves,
as healthy as possible. This includes things like hand washing and
social distancing. You will also follow wellness protocols
developed under guidance of health agencies before entering any of
our buildings. If you have any questions regarding the current
protocols, please include them in your cover letter or discuss with
the Balfour representative who contacts you.
Balfour Senior Living’s COVID-19
Vaccination Policy:
The Centers for Disease Control and Prevention
(CDC) advises that COVID-19 can cause serious, life-threatening
complications, and there is no way to know how COVID-19 will affect
an individual. Further, an individual who becomes infected with
COVID-19 could spread the virus to friends, family, co-workers,
residents and others around them. Therefore, in a effort to protect
our associates and our residents, all Balfour Senior Living
employees are required to obtain a COVID-19 vaccination prior to
commencement of employment with our organization. Qualified
exemption requests may be submitted to the human resources
department for consideration. We are also able to assist eligible
candidates in locating a vaccination site. Why
Balfour? ABOUT BALFOUR
SENIOR LIVING Founded in 1997, Balfour
Senior Living has received national and international recognition
for the quality of its exterior architecture and its elegant
interior design marked by the use of
a vibrant
color palette and a diverse collection of fine art. With
round-the-clock nursing coverage and an extensive activity program,
Balfour’s quality of care and life enrichment programming makes the
company a leader in the growing world of senior housing. Since the
first community opened in Louisville, Colorado in 1999, Balfour has
grown to include nine communities in the Denver Metro area and one
in Ann Arbor, Michigan. From its inception, Balfour Senior Living
has sought to be the most admired senior living company in the
United States. Balfour Senior Living
is an Equal Opportunity Employer (EOE) complying with state and
local laws governing nondiscrimination in employment and providing
equal employment opportunities without regard to age, race, color,
religion, sex, gender identity or expression, sexual orientation,
national origin, ethnicity, age, disability, genetic information,
or racial status. This policy applies to all terms and conditions
of employment including but not limited to recruiting, hiring,
placement, promotion, discharge, termination, layoff, recall,
transfers, compensation, benefits, and training.
Keywords: Balfour Senior Care, LLC, Broomfield , Housekeeping Supervisor - FT - BENEFITS - Denver, Other , Broomfield, Colorado
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