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Senior Manager, Care Advantage Program

Company: Bright Horizons
Location: Broomfield
Posted on: June 7, 2021

Job Description:

Have you been called a high performer? Are you looking for a role where you have the ability to lead and manage projects and provide your expertise in regards to program development and enhancements? If so, imagine a position at Bright Horizons as a Senior Manager of our Care Advantage Program!

As the Senior Manager, Care Advantage Program, you will manage program management projects and lead in providing insight on policies, procedure development, and sales support. You will participate in new Care Advantage and BUCA program initiatives and enhancements.

What you will be doing:

  • Manage strategic program initiatives including project management, communication, and overall accountability for success.

  • Responsible for ongoing management of key program initiatives including metrics oversight, troubleshooting, and issue resolution.

  • Provide subject matter expertise to all internal constituents: Operations, Client Relations, and Client Services.

  • Participate in client and prospect sales presentations, both by phone and in person.

  • Develop and maintain positioning language for program collateral, including RFP responses, marketing material, and internal communications.

  • Maintain policy and process integrity for Care Advantage and BUCA program.

  • Management responsibility for Program Specialist and/or Sr. Specialist, including performance management, goal setting, development planning, and providing ongoing feedback.

  • Manage special projects as required - including but not limited to management of capacity location strategies, network expansion support, and client expectation delivery.

What we hope you will bring to the role:

  • 4 year degree in business or equivalent in relevant work experience.

  • Exceptional working knowledge of the BUCA Program or employer sponsored services.

  • Strong customer service focus and relationship management skills.

  • Excellent verbal and written communication skills with internal as well as external constituents.

  • Proven project management ability/experience.

  • Ability to strategize while managing multiple projects.

  • Experience leading high performing teams.

  • Proactive, assertive, and collaborative contributor.

  • Strong MS Office (Outlook, Word, Excel, PowerPoint) knowledge

This role has the following employment benefits:

  • Health Care

  • Retirement

  • Sick Leave

  • Vacation

  • Paid Holidays

  • Disability Insurance

  • Life Insurance

  • Tuition Reimbursement

The compensation for this role is $67,000. This role is eligible for the following programs: an Annual Performance Bonus of 5%

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Keywords: Bright Horizons, Broomfield , Senior Manager, Care Advantage Program, Other , Broomfield, Colorado

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