Senior Manager, Care Advantage Program
Company: Bright Horizons
Posted on: June 7, 2021
Have you been called a high performer? Are you looking for a
role where you have the ability to lead and manage projects and
provide your expertise in regards to program development and
enhancements? If so, imagine a position at Bright Horizons as a
Senior Manager of our Care Advantage Program!
As the Senior Manager, Care Advantage Program, you will manage
program management projects and lead in providing insight on
policies, procedure development, and sales support. You will
participate in new Care Advantage and BUCA program initiatives and
What you will be doing:
Manage strategic program initiatives including project
management, communication, and overall accountability for
Responsible for ongoing management of key program initiatives
including metrics oversight, troubleshooting, and issue
Provide subject matter expertise to all internal constituents:
Operations, Client Relations, and Client Services.
Participate in client and prospect sales presentations, both by
phone and in person.
Develop and maintain positioning language for program
collateral, including RFP responses, marketing material, and
Maintain policy and process integrity for Care Advantage and
Management responsibility for Program Specialist and/or Sr.
Specialist, including performance management, goal setting,
development planning, and providing ongoing feedback.
- Manage special projects as required - including but not limited
to management of capacity location strategies, network expansion
support, and client expectation delivery.
What we hope you will bring to the role:
4 year degree in business or equivalent in relevant work
Exceptional working knowledge of the BUCA Program or employer
Strong customer service focus and relationship management
Excellent verbal and written communication skills with internal
as well as external constituents.
Proven project management ability/experience.
Ability to strategize while managing multiple projects.
Experience leading high performing teams.
Proactive, assertive, and collaborative contributor.
- Strong MS Office (Outlook, Word, Excel, PowerPoint)
This role has the following employment benefits:
- Tuition Reimbursement
The compensation for this role is $67,000. This role is eligible
for the following programs: an Annual Performance Bonus of 5%
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at email@example.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that
promotes and supports diversity and inclusion. We provide equal
employment opportunities to all individuals without discrimination.
Bright Horizons complies with the laws and regulations set forth in
the following EEO is the Law Poster: EEO - English and EEO -
Spanish along with information on the Family and Medical Leave Act
(FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of
the application and hiring process should contact the recruitment
helpdesk at 855-877-6866 or firstname.lastname@example.org.
Determinations on requests for reasonable accommodation will be
made on a case-by-case basis.
Keywords: Bright Horizons, Broomfield , Senior Manager, Care Advantage Program, Other , Broomfield, Colorado
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