Ferrovial Services North America is a leading company providing
Oil & Gas and Infrastructure solutions across the United States and
Canada. Its portfolio includes 35 outstanding contracts, such as
Port Miami Tunnel and maintenance of the Chevron refineries in
California. With more than 1,500 employees and a presence in 14
states, Ferrovial Services North America, generates true value and
growth for its clients while maintaining a strong commitment to
safety and social responsibility.
Responsible for efficient arrival to and recovery from incidents
within the roadway project while providing professional and
courteous assistance to motorists.
Primary Duties and Responsibilities
Assists motorists with their disabled vehicles and providing
traffic control and other assistance as needed at motor vehicle
Patrols within the roadway network and assist stranded motorists by
making quick-fix repairs including changing tires, providing gas,
and jump starting vehicles.
Offers tow services to inoperable vehicles within the roadway
Assists at motor vehicle collisions by stabilizing the accident
scene and to designated sites.
Strong knowledge of Freeway Service Patrol guidelines and
operations in the state of Colorado.
Ability to liaise and clearly communicate with motorists, first
responders, and Traffic Operators during an incident.
Creates safe Maintenance of Traffic (M.O.T) control by setup and
removal of traffic control devices including cones, message/arrow
boards, temporary signage, etc.
Document, maintain and archive all incidents, logs, and
Initial Incident Commander in all Roadway and Emergencies.
Liaise with the Project Engineer, Electrician, or Maintenance
Technicians on any traffic related maintenance activity.
Follow all procedures established for activities relating to duties
of Tow Truck Operator.
All other duties as assigned.
Knowledge, Skills & Abilities
Ability to safely remove vehicles from the roadway while taking
direction and clearly communicating to the Tunnel Operators,
Incident response Crews, Highway Patrol, and other responding
Ability to document actions Knowledge of Freeway Service Patrol
and/or AAA protocols, tow truck operations and incident
Ability to cooperate and communicate with co-workers and
Ability to understand instructions furnished in written, oral, or
Ability to read and interpret documents such as, safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to pass a background check and approved training
Ability to drive a flatbed tow truck and respond to the scene of an
Education and Experience
HS Diploma or GED Valid driver’s license and acceptable driving
record (Required) 3-5 years’ work experience with tow truck
operations, preferably Freeway Service Patrol Knowledge and
experience with a flatbed tow truck in responding to the scene of
an incident within the roadway.
CDL, DOT certifications, Freeway Service Patrol experience, desired
Must possess or be able to complete approved tow truck training
course and continuing education Possess basic mechanical aptitude,
courteous and professional to customers, and friendly attitude
Documentation of actions and observations during response to and
recovery from an incident Ability to be trained as a Tunnel
Operator Current certificate of completion of a Tow Truck Light
Duty Level I and/or II is highly desirable.
Work Conditions/Physical Demands
Ability to lift up to 60 pounds unassisted Use manual and
powered pneumatic, hydraulic, gas, and electric powered tools and
equipment While performing the duties of this job, the employee is
routinely exposed to outside weather conditions including extreme
heat and cold.
Occasional exposure to wet and/or humid conditions; high precarious
places; fume or airborne particles.
Occasional exposure to toxic or caustic chemicals Noise level in
the work environment is usually moderate to high on the
Practice safe work methods to remain accident and injury free.
Ability to recognize hazards inherent in routine and non-routine
tasks and make adjustments to avoid loss, injury or accident.
You will be required to wear Personal Protective Equipment (PPE)
appropriate to your job.
Other duties (not listed) may be assigned to this job at any
Safety comes first! Required to complete work in a safe, efficient
and accurate manner.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Must demonstrate Ferrovial Values: Respect, Integrity,
Collaboration, Excellence and Innovation.
EQUAL OPPORTUNITY EMPLOYER – M/W/V/D Should a review of your
background indicate a potential match to our job, our team will
NOTICE TO CALIFORNIA RESIDENTS: Ferrovial Services may collect
personal information during the application process, for more
information, please see our CCPA Policy here:
https://www.ferrovialservicesna.com/privacy-policy/ We do not
accept resumes from external staffing agencies or independent
recruiters for any of our openings unless otherwise directed by our
HR – Recruiting Department. Please do not forward resumes to our
hiring managers or regional offices. Ferrovial Services N.A., is
not responsible for any fees related to unsolicited