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Help Desk Support - Broomfield, CO

Company: D&Z Federal
Location: Broomfield
Posted on: November 20, 2020

Job Description:

HELP DESK SUPPORT SPECIALIST - BROOMFIELD, CO

The Help Desk for a Department of Defense in Broomfield, CO has an opening for a Help Desk Specialist. This is a shift work position and the successful candidate must be flexible in days and hours worked. This position requires the ability to obtain a DoD Secret security clearance, Security + and ITIL V3 Foundations certifications. (must posses within one month of hire and WE CAN PROVIDE AN AVENUE TO OBTAIN THE SECRET CLEARANCE)

REQUIRED EDUCATION:

* High school education or equivalent and 2+ years of technical experience. Associates Degree and 1 year of related experience preferred.

REQUIRED SKILLS:

* Comprehensive knowledge in the use of personal computers.

* Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool.

* Experience in desktop and networking support, IT concepts and help desk software.

* Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.

* Must be able to think logically and act decisively in critical situations.

* Ability to distinguish between different types of issue and select the correct source for solution.

#dzfed..

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.

Keywords: D&Z Federal, Broomfield , Help Desk Support - Broomfield, CO, Other , Broomfield, Colorado

Click here to apply!

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