Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With 450,000 route
fiber miles serving customers in more than 60 countries, we deliver
the fastest, most secure global platform for applications and data
to help businesses, government and communities deliver amazing
experiences. Learn more about Lumen’s network, edge cloud, security
and communication and collaboration solutions and our purpose to
further human progress through technology at news.lumen.com,
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Lumen is on the leading edge of providing network, data, and IT
services. This highly visible role will provide an
opportunity to showcase the technical background, business acumen,
and leadership experience as the Director of Robotic Process
Automation and Blockchain Development. This role will have
overall responsibility for providing end to end strategy, design,
implementation, development and governance for RPA and Blockchain
implementation across the enterprise. Additionally, position
is responsible for CAPEX/OPEX budget tracking/planning as well as
monthly KPI tracking/reporting to senior leadership.
The Main Responsibilities
Align strategic efforts with business capability improvement and
develop technology roadmaps that address technology investments in
collaboration with corporate goals.
Recommend and implement governance, guidelines, standards,
methodologies, tools, priorities and approaches for the overall
Robotic Process Automation implementation at Lumen.
Provide input to program scopes with respect to capital
requirements for infrastructure, software and resources required to
execute the RPA projects.
Developing extensive cross functional relationships within
organizations to lead to maximization of business growth
Participate in Technology Strategy planning and prioritization
process to maintain and influence the end-to-end view of our
technology assets and capabilities.
In-depth knowledge of technology infrastructure, architecture,
and security as it relates to artificial intelligence and RPA
Hands-On implementation experience with UiPath, Automation
Anywhere, Blue Prism or other RPA software.
Develop an overall blockchain ecosystem implementation
In partnership with the IT delivery and Enterprise Architecture,
formulate and execute a strategy to drive adoption of distributed
Engage directly with the business teams, understand their
specific business and technology challenges in the area of
distributed ledgers integration in new products and services.
Utilize cross-functional participation to ensure that equipment
and processes are compatible with the entire value stream.
Identifies and drive action for continuous improvement and cost
Manage and mentor team members within the RPA & Blockchain
organization. Duties include relevant human resource and
development aspects, annual reviews, training and career
development of employees.
Good organizational, project management and presentation skills;
with the ability to interact with all levels within the
organization, as well as with suppliers and vendors.
What We Look For in a Candidate
10+ years of technical experience in telecom and software
5+ years in a technology leadership capacity at a Director level
and operational experience in leading teams with a proven ability
to align technology initiatives with business goals.
Bachelor of Science Degree in Electrical Engineering, Computer
Science or related field.
Knowledge of Data Analytics, Cognitive / AI, Machine Learning,
Natural Language Processing (NLP) with preference given for
industry experience as well as a thorough understanding of
relational databases, SQL and web services
Demonstrated experience successfully implementing change within
Experience developing Hyperledger based solutions and passion
for getting hands dirty with code.
Experience in managing a cross-discipline team and working in a
highly matrix environment and with IT leadership in an environment
of contesting interests.
Proven success architecting and developing complex solutions
related to telecom leverage of API frameworks and initiatives.
Demonstrated ability to successfully lead high-profile, complex
projects and implement with the minimum disruption to end
Familiarity of capitalization requirements, understanding
Proficient understanding of the technology value proposition and
how technology can enable business growth.
Excellent communication and relationship building skills with
the ability to balance, negotiate and work with a variety of
internal and external stakeholders.
What to Expect Next
Requisition #: 229566
When applying for a position, you may be subject to a background
screen (criminal records check, motor vehicle report, and/or drug
screen), depending on the requirements for the position.
Job-related concerns noted in the background screen may
disqualify you from the new position or your current role.
Background results will be evaluated on a case-by-case
We are committed to providing equal employment opportunities to
all persons regardless of race, color, ancestry, citizenship,
national origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, “protected statuses”).
We do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to
change based on changing business needs and conditions.