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Desktop Support Administator with Security Clearance

Company: Sev1Tech
Location: Broomfield
Posted on: March 26, 2020

Job Description:

BRIEF DESCRIPTION: Support clients classified aerospace's customer by providing desktop technical support to high-side team in SCIF environment. Hours: Full-time standard 40-hour week, on-site; occasional night/weekend work based on scheduled outages, etc . Location: This work will be performed on client site in Broomfield CO. Clearance Level: Top Secret/SCI required (CI Poly clearance preferred) Certification Requirement: DoD 8570.1M compliant CompTIA Security + required Job Roles & Responsibilities: Seeking a Desktop Support Administrator I in a SCIF team with experience in desktop support, the Desktop professional will be responsible for the following: * Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. * Troubleshooting end-user tickets at the Tier 1-2 level * Re-imaging machines from Windows 7 to Windows 10 * Strong Tier 1-2 administrative and debugging experience * Documents incident status and solutions in incident database tools * Self-starters and have the aptitude to work independently in a fast passed continuously evolving environment * Create and maintain system accounts using Windows Active Directory * Develop automated tasks to streamline manual activities * Maintain Operating System baselines (Windows Server 2012/2016 and Workstation 7/10/embedded) * Assist team with continuous monitoring, implementation and troubleshooting of required patch compliance for all clients * Responsibilities may require periodic evening and weekend work in response to needs of the systems being supported Education, Skill, and Experience Requirements: A Bachelors Degree Required and minimum of 1-2 years of IT experience as a Desktop Technician or Help Desk Administrator: Specialized experience includes: * Experience upgrading to Windows 10 * Experience with troubleshooting and maintaining data center and office equipment * Basic network experience * Proficient use and understanding of systems engineering concepts, principles, and theories * Proficient knowledge of other related disciplines * Proficient with requirements management & system modeling tools * Recognizes various architectural patterns * Proficient in Microsoft Office applications * Proficient written and verbal communications skills * Able to sell concepts and ideas * Creative thinker * Ability to multi-task * Proficient ability to grasp and apply new information quickly and effectively handle complex assignments * Shows initiative on assignments, exercises independent judgment and professionally executes projects with little direction * Proficient ability in communicating issues, impacts, and corrective actions * Ability to work as desktop support in a SCIF Environment Physical Requirements: Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity Why Sev1tech? Sev1tech LLC succeeds by vesting in people, processes and technology. A fast growing consulting, engineering, and IT technical services provider to the Federal Government and Commercial marketplace, Sev1tech puts employees first with competitive salaries and multiple affordable health care options for employees and their families. With regional headquarters in Virginia and Colorado, Sev1Tech provides IT, engineering, and program management consulting services. We enable organizations to drive innovation in the public and private sectors, keep the economy moving forward and safeguard the country. Sev1Tech provides program management and acquisition support for the world's toughest challenges, build and optimize some of the nation's most advanced IT systems and help sustain critical infrastructure operations for global leaders. Sev1Tech is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions. Sev1Tech is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.

Keywords: Sev1Tech, Broomfield , Desktop Support Administator with Security Clearance, Other , Broomfield, Colorado

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