LEAD SOFTWARE SUPPORT ENGINEER

Company: Lumen
Location: Broomfield
Posted on: May 19, 2023

Job Description:

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies. The Role This role will administer the Lumen Storefront production and non-production environments. Storefront is based on IBM Cloud Pak software suite, IBM Cloud Pak for database and Watson Technologies. This person will install software, perform upgrades, performance tuning, user administration, security, backup/restore, and best practices recommendations. The Main Responsibilities --- Software upgrades and configuration for IBM Cloud Pak--- On-call support for the Cloud Pak suite--- Kubernetes cluster configuration--- performance tuning--- Security configuration--- Backup and restore--- VM and physical server administration knowledge--- tuning of the Cloud Pak suite--- Collaborate with IT and business users--- Redhat Linux experience What We Look For in a Candidate Required--- Bachelor of Science Degree in Computer Science or related field, or equivalent experience--- 6+ years professional experience--- 2+ years IBM Cloud Pak installation, configuration, operation--- 2+ years Kubernetes cluster or similar cluster experience--- 2+ years relational database skills--- 4+ years of Linux experience--- 4+ years of IT administration/development/programming/coding professional work--- Shell scripting--- Self-motivated, well-organized, and detail oriented--- API experience--- Experience operating, designing, and building large scale, production grade, systems--- Experience in a Hybrid Multi Cloud (Private and Azure, GCP, or AWS public cloud)--- Good oral and written communication skills to interact with various teamsPreferred--- NoSQL Database experience--- Confluent Kafka--- DataStax Cassandra--- DevOps What to Expect Next Requisition #: 327202When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what's included in these checks can be found in the Post Offer section of our FAQ page . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Salary Range Salary Min : 85230 Salary Max : 189360 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Keywords: Lumen, Broomfield , LEAD SOFTWARE SUPPORT ENGINEER, IT / Software / Systems , Broomfield, Colorado