Customer Support Specialist - Tech Company!
Location: Broomfield
Posted on: January 14, 2021
|
|
Job Description:
Work for a technology driven organization that values your hard
work! We?re currently working with a top employer in the
Boulder/Broomfield area and help to build their growing team. Our
client cultivates growth personally and professionally, and
previous employees have been quoted saying, ?this is the best
company I?ve ever worked for!?
The person in this position will support the entire suite of
products for customers and works closely with internal and external
customers to ensure exemplary customer service.
Main Responsibilities/Duties
? Provide customer assistance and support primarily via phone,
email for technical and customer account queries/issues.
? Proactively update and Respond timely to customer inquiries,
primarily via email and telephone to our expected KPI?s. Focus
efforts to meet or exceed defined performance criteria.
? Create knowledge base content for internal and external use.
? Work directly with our Technical Support Engineers, Quality
Analysts and Sales staff to resolve customer issues.
? Work directly with staff in Customer Support Account specialists
teams and other Internal Business support teams to resolve
problems
? Resolve any customer account issues through diligent research,
reproduction, and troubleshooting where required.
Requirements
? Ability to take initiative ? drive to achieving goals is a
must!
? Excellent verbal and written communication skills in English
? Excellent verbal and written communication skills in Spanish
? Quick learner
? Positive and constructive attitude, comfortable facing new
challenges and application technologies.
? Working Knowledge of Salesforce, database concepts and
terminology, Internet software (requirement but not essential).
If you?re interested in joining this great team, reply to this ad
with your resume and cover letter explaining why you?d be the best
fit!
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Broomfield , Customer Support Specialist - Tech Company!, IT / Software / Systems , Broomfield, Colorado
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other IT / Software / Systems JobsSoftware Developer IV - Perl Description: JOB SCOPEThis role will be responsible for development of automation and workflow applications, working with a team to enhance the efficiency of the application users. This position will require full (more...) Company: SPECTRUM Location: Watkins Posted on: 01/18/2021 Chief, Software Architect Description: Job Description Sr. Principal Systems Engineer Colorado Springs CO or Huntsville AL The Sr Principle Systems Engineer will have the ability to produce creative design solutions that can be implemented (more...) Company: RTX Location: Monument Posted on: 01/18/2021 SAP Finance Technology Consultant Description: Job DescriptionWe Are:Accenture---s SAP practice, and we bring the New to life using design thinking, agile development methodologies, and the latest smart tech like IoT, automation, and AI. We even built (more...) Company: Accenture Location: Denver Posted on: 01/18/2021 Full Stack Developer Description: Job DescriptionOur client is adding a Full Stack Developer to help with a complete application Company: Horizontal Location: Denver Posted on: 01/18/2021 Java Software Engineer Description: Spotlight Inc. is working with a software company in Denver on a contract-to-hire Backend Java Software Engineer job opportunity. Key Skills: 5-7 years Java/Groovy development experience Experience Company: Spotlight Inc. Location: Denver Posted on: 01/18/2021 Software Development Engineer - TS/SCI Description: Salary in the 140-200,000 range Comprehensive Benefit and Retirement Programs. The qualifying candidate will be a highly motivated individual with a strong background in C and Python development (more...) Company: Great Bay Staffing Group Location: Denver Posted on: 01/18/2021 Back End Developer Description: Develop a state-of-the-art product. Make sense of the future. Use data to drive business. If you are a passionate coder who wants to make an impact working on a product that clients love, we---d want (more...) Company: CB Insights Location: Denver Posted on: 01/18/2021 Mobile Test Engineer Description: MOBILE TEST ENGINEER:One of The Select Groups top clients is looking for a Mobile Test Engineer to join their team in Englewood, Colorado. The ideal candidate has over 8 years of Network testing experience. (more...) Company: The Select Group Location: Englewood Posted on: 01/18/2021 Lead Software Engineer Description: Named as a Forbes Fintech 50 the last two years in a row, Marqeta powers innovative payment solutions for many of the apps and services you enjoy daily. Our modern card issuing platform, open API, and (more...) Company: Marqeta, Inc Location: Denver Posted on: 01/18/2021 Salesforce Developer Description: We are currently conducting a search for multiple Sr. Salesforce Engineers Developers in the Denver area or remotley. This is a Direct Company: Planet Technology Location: Denver Posted on: 01/18/2021 |