BroomfieldRecruiter Since 2001
the smart solution for Broomfield jobs

Customer Support Specialist - Tech Company!

Location: Broomfield
Posted on: January 14, 2020

Job Description:

Work for a technology driven organization that values your hard work! We?re currently working with a top employer in the Boulder/Broomfield area and help to build their growing team. Our client cultivates growth personally and professionally, and previous employees have been quoted saying, ?this is the best company I?ve ever worked for!?

The person in this position will support the entire suite of products for customers and works closely with internal and external customers to ensure exemplary customer service.

Main Responsibilities/Duties

? Provide customer assistance and support primarily via phone, email for technical and customer account queries/issues.

? Proactively update and Respond timely to customer inquiries, primarily via email and telephone to our expected KPI?s. Focus efforts to meet or exceed defined performance criteria.

? Create knowledge base content for internal and external use.

? Work directly with our Technical Support Engineers, Quality Analysts and Sales staff to resolve customer issues.

? Work directly with staff in Customer Support Account specialists teams and other Internal Business support teams to resolve problems

? Resolve any customer account issues through diligent research, reproduction, and troubleshooting where required.


? Ability to take initiative ? drive to achieving goals is a must!

? Excellent verbal and written communication skills in English

? Excellent verbal and written communication skills in Spanish

? Quick learner

? Positive and constructive attitude, comfortable facing new challenges and application technologies.

? Working Knowledge of Salesforce, database concepts and terminology, Internet software (requirement but not essential).

If you?re interested in joining this great team, reply to this ad with your resume and cover letter explaining why you?d be the best fit!

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Broomfield , Customer Support Specialist - Tech Company!, IT / Software / Systems , Broomfield, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Salesforce Developer
Description: SALESFORCE DEVELOPER SFDC LOCATION: Denver, CO DURATION: PERM We are looking for a creative and driven developer to assist in projects requiring
Company: BlueSky Resource Solutions
Location: Denver
Posted on: 01/23/2020

Database Engineer
Description: SunIRef:it Database Engineer LOCKHEED MARTIN CORPORATION 7,830 reviews - Boulder, CO 80301 LOCKHEED MARTIN CORPORATION 7,830 reviews Read what people are saying about working here. At the dawn of a new (more...)
Company: Lockheed Martin Corporation
Location: Boulder
Posted on: 01/23/2020

Software Development Team Lead
Description: No 3rd parties or C2C available for this role. EDUCATION AND EXPERIENCE Bachelors Degree in Computer Science or similar discipline
Company: VincentBenjamin
Location: Boulder
Posted on: 01/23/2020

Information Systems Security Architect (ISSA) - Manager
Description: Job Description: br br Overview: Interested in working with talented people to help develop innovative solutions to some of society's most complex and challenging problems We are Guidehouse, a leading (more...)
Company: Guidehouse
Location: Denver
Posted on: 01/23/2020

Senior Software Engineer - MCAD
Description: ANSYS is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of (more...)
Company: ANSYS
Location: Boulder
Posted on: 01/23/2020

Database Operations Manager & Architect
Description: Candidates can sit in Denver, CO, Fort Lauderdale, FL, Phoenix, AZ or Nashville, TN.This is a Full time position with no sponsorship or visa transfer offered.--Candidates must have hands-on experience (more...)
Company: Job Juncture
Location: Denver
Posted on: 01/23/2020

Junior Core Java Developer
Description: Position- Junior Core Java DeveloperWe are looking for a skilled developer to join our IT team.The Company- SynergisticIT specializes in Java /J2EE, AWS and Big data technologies.
Company: SynergisticIT
Location: Boulder
Posted on: 01/23/2020

Windchill developer - remote
Description: Client wont sponsor visas. Job can be remote after few days training onsite Job type Full time perm ESSENTIAL DUTIES JOB SUMMARY Under minimal supervision position provides analysis and technical expertise (more...)
Company: Comrise
Location: Lakewood
Posted on: 01/23/2020

Data Analyst (Python Automation)
Description: POSITION TITLE: Automation Associate I Data Analyst DEPARTMENT: Data Operations Engineering DIVISION: Platts BASIC PURPOSE OBJECTIVE: The Automation Associate I Data Analyst in the Data Operations (more...)
Company: S&P Global Platts
Location: Denver
Posted on: 01/23/2020

Applications Developer
Description: Please see Job Details for Apply instructions - Job Code 385.16868 - Job Type Employee - Jobs Rated 61st
Company: Oracle America Inc
Location: Denver
Posted on: 01/23/2020

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Broomfield RSS job feeds