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Chat Support Agent - Winter Seasonal

Company: Vail Resorts
Location: Broomfield
Posted on: July 13, 2019

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Welcome to Vail Resorts. Reach Your Peak. This job will converse with guests via chat through our company websites. They will manage up to three conversations at any one time. They will also assist with tasks as assigned with our specialty task team.Job Qualifications:

  • Management of chat queue, 3 chat conversations at a time minimum
  • Complete tracking reports for the chat conversations
  • Assist task team with other duties as necessary including partner calls, email boxes or EMMA.
  • Additional tasks as assigned
  • Reports to the Task Team Assistant Manager
  • Compensation: $12.25/hrGet Non-Traditional Perks, Benefits and Flexibility:
    • Ski passes for employees and dependents
    • Discount ski coupons for extended family and friends
    • Ski lessons
    • Discounted lodging
    • Colorado Mountain Express transportation
    • Discounted bike haul
    • Discounted golf
    • Discounted tickets for sporting events
    • Food and beverage discounts at mountain dining
    • Free wellness screenings
    • Health club discounts
    • Retail discounts at Vail Resorts Retail stores
    • Starbucks discounts
    • Flexible scheduling availableDevelop Your Career Path: More than 60 percent of our Call Center Agents stay at Vail Resorts for a career and obtain higher positions at the company. Read about leadership development philosophy at Vail Resorts - We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. VRMRKT Requisition ID 169540

Keywords: Vail Resorts, Broomfield , Chat Support Agent - Winter Seasonal, Hospitality & Tourism , Broomfield, Colorado

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