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Customer Service Representative

Company: Vail Resorts
Location: Broomfield
Posted on: July 9, 2018

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Welcome to Vail Resorts. Reach Your Peak.

You can help provide our guests an Experience of a Lifetime! We are seeking an enthusiastic individual who is passionate about guest service to join the Vail Resorts Corporate Sales and Services (CSS) team! The CSS team is responsible for all one-on-one interactions via phone and email for all our domestic and international epic mountain resorts. This position pays $11 and hour, take this opportunity to be a part of a team that offers limitless opportunities for both personal and professional development!


  • Be the first point of contact for our guests
  • Field 85-90 inbound sales and information calls per day
  • Provide accurate solutions
  • Strong attention to detail, time management, multi-tasking, punctuality, accountability and sense of urgency
  • Strong written and verbal communication
  • Adhere to call center and customer service standards
  • Flexibility to work weekends, holidays, and evenings as needed
  • Participate in continuous performance evaluations and coaching
  • Commit to a one season agreement through the end of May
  • Perform additional projects and duties as assigned
  • Bilingual desired
  • Applications will not be considered without a resume

    Get Non-Traditional Perks and Benefits:

    • Free Ski passes for employees and dependents
    • Discount lift tickets for friends and family
    • Free ski lessons
    • Discounted lodging, food, gear and mountain shuttles
    • Discounted bike haul & golf
    • Free wellness screenings & health club discounts
    • Starbucks discounts
    • Discounted tickets for sporting events

      We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at

      Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


      Requisition ID 153091

      Keywords: Vail Resorts, Broomfield, Customer Service Representative, Hospitality & Tourism, Broomfield, Colorado

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