SHELTER SUPPORT ASSOCIATE
Company: Denver Rescue Mission
Location: Denver
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: POSITION SUMMARY
The Community Shelter Support Staff also known as Community Life
Coordinator (CLC) is responsible for the day-to-day operation of
the shelter and the activities that take place therein. Hiring
Range : $20.75 - $25.93 per hour , based on qualifications and
experience. BENEFITS AND PERKS: Comprehensive health plans include
medical, dental and vision benefits. Generous vacation, sick time,
and holiday pay, plus paid birthday off and ‘refreshment’ day.
Tuition reimbursement and child adoption benefits. Employer paid
term life insurance, long-term disability, AD&D. Health savings
account with generous employer contribution. Flexible spending
accounts. Paid parental and bereavement leave. 401(k) with up to 5%
company match. Please access our highlights of the benefits package
we offer here: Denver Rescue Mission Benefits Guide
RESPONSIBILITIES Security and Safety The CLC is responsible for the
security and safety of the facility and residents during their
shift. This includes control of drugs, alcohol, or other hazards,
which could jeopardize the purpose of the Mission or its clients.
The CLC must have a working knowledge of the Safety Manual and
Material Safety Data Sheet (MSDS) Manual. It is the responsibility
of the CLC to see that situations that jeopardize the safety of the
Mission and its occupants are handled appropriately. This means
handling difficult and unruly clients, as well as making certain
that occupants are free from drugs, alcohol and weapons. Sees to
the welfare of outside guests by calling police, ambulances or
opening chapel for shelter from the elements. Monitors and relays
weather information to the Supervisor of Community Life Services
and or Senior Director of Community Life Services in case overflow
is needed. Also does the same for potential weather-related
emergencies. Assists LSCC Staff as needed at the Lawrence Street
Community Center. Program Support Next Step Participants: Enforces
the facility rules and assists in implementing disciplinary
actions, as requested. This is done in cooperation with the Next
Step Manager and team, on an individual basis. Facilitate Shelter
Team meetings in the absence of the Team Lead by taking roll call;
raising issues of the house that need to be addressed, such as
dress code or conduct; and setting an encouraging tone to begin
each shift. Ensures the house is abiding by drug and alcohol
guidelines by conducting scheduled and random UA/BAs on Next Step
members and entering the results into SCRIBE. Maintains the dorm to
the established standard (monitored through the daily
walk-through). Work Therapy: By means of the job roster, the CLC
manages, trains, and coaches program participants in their job
duties and knows the whereabouts of program participants at all
times. Under the guidance of the Supervisor of Community Life,
helps train residents for their assigned job duties; and necessary
soft skills that will benefit them as individuals and workers
(mostly on-the-job style training). Facilities Cleanliness: Sees
that the Mission is cleaned according to the established standard.
This includes daily cleaning, removal, dispersion, or storage of
all clutter, trash, donations, parking lot trash, sidewalks, etc.
There will be no unnecessary accumulation of anything. If CLC feels
the Mission needs something beyond what is normally understood to
be mandatory, it must be cleared by the Senior Director of
Community Life and or Shelter Supervisor. Inventory: Follows the
established means of receiving, recording, monitoring and
distribution of inventory supplies purchased by the Mission for the
daily operations and maintaining of the Lawrence Street Shelter.
Maintenance: Through daily inspections the CLC generates a list of
work orders for presentation to the Maintenance Coordinator.
Schedule: Sees that all services are started and finished according
to schedule. (Chapel, bed check-in, showers, staging of OG's
clinic, etc.) Other Responsibilities Understands their role in the
daily running of the Mission, including the specific shift's area
of focus: cleanliness, bed check-in, and facility safety. Has a
good working knowledge of the facility and program policies and
procedures, operation of the facility, mechanical operation of the
facility (including: fire alarm, electric, gas, and water shut-off,
etc.), how to control and track inventory, inventory and use of the
maintenance room, pipeline responsibilities, safety, Material
Safety Data Sheet (MSDS) guidelines, employee handbook, and
gift-in-kind (GIK) receiving and distribution. Schedules time off
with the Supervisor of Emergency services or Senior Director of
Shelter Services so there is always a staff member on duty during
all shifts. Shows their presence around the facility throughout
their shift. Other tasks as assigned by the Shelter Supervisor and
Director of Community Life. Working Conditions Occasional lifting
up to 35 lbs., bending, and climbing stairs. Works with individuals
who are experiencing homelessness, addiction, mental illness, and a
myriad of other issues related to homeless populations. Possible
exposure to communicable diseases. Requirements: MINIMUM
QUALIFICATIONS High School Diploma or equivalent (GED). One year of
relevant experience. CPR and First Aid certification. (DRM will
provide free and onsite training for this). Effective communication
skills both written and orally. Ability to resolve conflict
professionally and respectfully while maintaining composure under
pressure. Strong Christian ethic with ability to work with people
of diverse cultural, educational, and religious backgrounds. Basic
knowledge of Windows software applications. Work schedule as
assigned. Ability to obtain and maintain CPR certification within
90 days of hire date. Active Driver’s License as a limited amount
of work-related travel may be required. Must be a Christian holding
to the beliefs set forth in the Statement of Faith, expressed by a
personal testimony and Christian conduct. NOTE: A limited amount of
work-related travel may be required occasionally. THIS JOB WILL RUN
CONTINUOUS UNTIL ALL VACANCIES ARE FILLED Denver Rescue Mission is
both an equal opportunity employer and a distinctly faith-based
Christian organization. Denver Rescue Mission complies with
applicable federal, state, and local employment laws, and strictly
prohibits and does not tolerate discrimination against employees,
applicants, or any other covered persons because of race, color,
national original or ancestry, ethnicity, sex, sexual orientation,
gender identity, age, disability, citizenship, parental status,
marital status, political ideology, or current or prospective
service in the uniformed services. This policy applies to all
terms, conditions, and privileges of employment including
recruitment, employment, training, and promotion opportunities.
Based upon Title VII of the Civil Rights Act of 1964, the Colorado
Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue
Mission has the right to, and does, hire only candidates who agree
with our Statement of Faith and align with our Christian
mission.
Keywords: Denver Rescue Mission, Broomfield , SHELTER SUPPORT ASSOCIATE, Hospitality & Tourism , Denver, Colorado