Part-Time Mornings Customer Service Associate
Company: Pinemelon.com
Location: Denver
Posted on: May 3, 2024
|
|
Job Description:
Job Summary: The Customer Service Associatee will interact with
the company's customers by addressing inquiries and resolving
complaints, with a focus on providing a high level of proactive,
professional, solution-oriented customer support. - Shift
Availability: -Must be available days until 6pm This is an
in-person opportunity. This is NOT a remote opportunity.
Supervisory Responsibilities: ---None Duties/Responsibilities:
---Interacts with customers via telephone, email, online chat, or
in person to provide support and information on an assigned product
or service. ---Ensures that appropriate actions are taken to
resolve customers' problems and concerns. ---Maintains customer
accounts and records of customer interactions with details of
inquiries, complaints, or comments. ---Uses knowledge of a specific
product, service, or other assigned area of expertise to answer
inquiries when the issue is beyond the advisor's knowledge,
partners with relevant department to find resolution in a timely
manner ---Performs other related duties as assigned. Required
Skills/Abilities: ---Excellent communication skills including
active listening. ---Service-oriented and able to resolve customer
grievances. ---Proficient computer skills with the ability to learn
new software. ---Customer service experience required. ---Knowledge
of, or ability to learn, product, service, or area of customer
service specialization. Preferred Education and Experience: ---High
school diploma or equivalent. ---Previous hospitality or retail
experience preferred Physical Requirements: ---Prolonged periods
sitting at a desk and working on a computer. ---Must be able to
lift up to 50 pounds at times. ---Prolonged periods of bending,
walking, standing, and lifting Deadline to apply: -5/31/24 Benefits
offered for Full-Time Teammates: Employer offered ($0 cost to
teammate): -Long-Term Disability, EAP, & Life Insurance
Voluntary:Medical, Vision, Dental, Life, Accident, & Critical
Illness Insurance
Keywords: Pinemelon.com, Broomfield , Part-Time Mornings Customer Service Associate, Hospitality & Tourism , Denver, Colorado
Click
here to apply!
|