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Assistant Director of Housekeeping

Company: Omni Hotels & Resorts
Location: Broomfield
Posted on: November 25, 2022

Job Description:

Overview:Interlocken ResortThe Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.Job Description:To assist in managing and directing of all Housekeeping and Laundry functions. To participate in quality assurance for Housekeeping department and department cost control measures. To provide support to the executive Housekeeper in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance, and consistently setting a good example.Salary range for this position (based on experience): $55,000 - $69,000/year. Full Time Associates at Omni Interlocken Resort are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.Responsibilities:Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving to exceed Guest expectations.Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken.Maintains open and clear communication with all departments and guests to ensure consistent service.Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program.Assists Executive Housekeeper with all of the following departmental functions and concerns: assist with opening and the PM shift, maintaining turnover to an acceptable level, maintaining uniform control, purchasing and issuance, guest requests, monthly meetings, quality assurance in public space and guest rooms, linen and supply inventories, purchasing linen and supplies when needed, assist with scheduling, kronos and payroll cost controls.Monitor Housekeeping inventories to ensure adequate levels are maintained.Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.Inspects the cleaning and servicing of all guestrooms, and inspects all vacant rooms on a daily basis.Prepare and complete all reports needed. VIP's, Due-Out's V/D's etc.Identifies all cleaning defects and reassigns them to the responsible Guest Room Attendant. Completes a full inspection form for each Guest Room Attendant and forwards them to the Executive Housekeeper on a daily basis.Responsible for overseeing the Housemen, ensuring that they are working appropriately with GRA's, and that they are completing all daily housemen duties/special projects.Overseeing the Laundry Department and all of its functions.Participates in energy conservation efforts.Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored.Eliminates waste of supplies.Owning and ensuring all public areas, Golf clubhouse, Mokara Spa, and exterior of hotel meet levels of cleanliness and presentationAssists in maintaining Omni standards of cleanliness and a consistent guestroom/guest experience.Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.Qualifications:Prior Housekeeping leadership experience in Hospitality preferred.High School Diploma or GED / College Degree preferred.Must be highly motivated and have the ability to multi-task.Must be able to work independently.Must have the ability to lead, motivate and develop others.Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Keywords: Omni Hotels & Resorts, Broomfield , Assistant Director of Housekeeping, Hospitality & Tourism , Broomfield, Colorado

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