Front Office Medical Receptionist - Denver, CO

Company: UnitedHealth Group
Location: Broomfield
Posted on: January 13, 2020

Job Description:

Opportunities with New West Physicians. Bring your passion for health care to New West Physicians in Colorado, a team committed to providing excellent service to every patient every time. Were not only one of the largest physician groups in Colorado with 21 offices throughout the Denver Metro areawere also part of Optum, a nationwide family of nearly 45,000 dedicated physicians working together to help people live their healthiest lives. That means were backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. For four consecutive years, New West Physicians achieved Elite status - the highest ranking - in the Americas Physician Groups Standards of Excellence Survey. In addition, New West Physicians was selected as one of the 2017 Million Hearts Hypertension Control Champions by the Centers for Disease Control and Prevention, and was the 2015 recipient of AMGA's National Acclaim Award recognizing high performing medical groups bringing the American health care system closer to the ideal delivery model: one thats safe, effective, patient-centered, timely, efficient, and equitable. Its all possible because of our highly qualified, board-certified family practice and internal medicine physicians, hospitalists, cardiologists, gastroenterologists, psychiatrists, endocrinologists, neurologists, physician assistants, nurse practitionersand more. If this sounds like the place for you, its time to take a closer look at New West Physicians and discover a path to your lifes best work.(sm)The Receptionist greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data.We have openings for this position in Highland Ranch, Broomfield, Denver West and Arapahoe.Primary Responsibilities:

• Assist in answering incoming phone calls in a prompt and professional manner. Return calls as appropriate. Connect and disconnect answering service, and follow up on messages received from answering service. Assist in taking phone messages in a concise and complete manner. Ensure phone calls will not be left on hold for excessive periods of time
• Assist unscheduled emergencies to the point that medically trained personnel may take over
• Greet and check in patients in a courteous and friendly manner, verify and update necessary information in the medical record. Check patients balances and account status. Refer to patient representative as needed
• Assist patients with ambulatory difficulties
• Verify all demographic and financial information on established patients. Obtain and receive information necessary for the preparation of a new patient record
• Enter patient data in the computer, and scan the insurance card and drivers license in Allscripts
• Receive payments from patients and issue receipts including reconciling daily cash and cash drawer
• Schedule appointments and verify prior to the scheduled time. Print schedule for physicians and other staff members one day in advance or more as requested
• Other responsibilities as assignedRequired Qualifications:
  • High school diploma or GED
  • 1+ yrs. customer service experience
  • Microsoft Office proficiency
  • Ability to handle cash and to count money at highvolumes including mathematical computationsPreferred Qualifications:
    • Knowledge of medical terminology
    • Experience handling high volume oftelephone calls and a multi-system phone lineProof ofimmunity to vaccine-preventable diseases is an employment requirement. 2019 OptumCare. All rights reserved.OptumCareis committed to creating an environment where physicians focus on what they dobest: care for their patients. To do so, OptumCare provides administrative andbusiness support services to both its owned and affiliated medical practiceswhich are part of OptumCare. Each medical practice part and their physicianemployees have complete authority with regards to all medical decision-makingand patient care. OptumCares support services do not interfere with or controlthe practice of medicine provided by the medical practices of any of theirphysicians.Diversity creates a healthier atmosphere:OptumCare and its affiliated medical practices are Equal EmploymentOpportunity/Affirmative Action employers and all qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, age, national origin, protected veteran status, disability status, sexualorientation, gender identity or expression, marital status, geneticinformation, or any other characteristic protected by law.OptumCare and its affiliated medicalpractices is a drug-free workplace. Candidates are required to pass a drug testbefore beginning employment.Job Keywords: PatientService Representative, Customer Service, Clinic, Clinical AdministrativeCoordinator, Medical Office, Receptionist, Customer Service, Patient Care,Medical, Healthcare, Admitting and Registration Clerk, health care, NWP, NewWest Physicians, patient coordinator, medical receptionist, scheduler, frontoffice, medical front desk, clinic administrative assistant, Denver West, Highlands Ranch, Optum, UHG, UnitedHealth Group, Arapahoe, Broomfield

Keywords: UnitedHealth Group, Broomfield , Front Office Medical Receptionist - Denver, CO, Healthcare , Broomfield, Colorado