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Carrier Relations Manager II

Company: CenturyLink
Location: Broomfield
Posted on: August 12, 2019

Job Description:

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the worlds best networking company by solving customers increased demand for reliable and secure connections. The company also serves as its customers trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
Job Summary

Under regular supervision, responsible for managing a set of vendors to report, substantiate and resolve billing disputes to achieve expense savings for the company. Must drive to achieve goals related to improving dispute quality, win percent, and strategy. The right candidate will have a combination of strong data analysis, written/oral communications, and problem-solving skillsets along with comprehending filed tariffs and contracts associated with the disputes being resolved. An understanding of carrier access billings and services and ability to take lead on large negotiations is important. Coordinating meetings with internal customers (e.g. NetEx, AMO and 3rd party auditors, Legal, Public Policy, Accounting, FP&A, Carrier Relations, etc..) is essential to assist with determining resolution strategy and the financial impact to the company.Job Description

Typical number of years experience: 2 + yearsMinimum Level of Education: Bachelor's Degree Fields of Study: Business, Finance, Telecommunications Additional Specialized Coursework: MBA preferred, Operations Science Preferred, Access and Excel Required knowledge and skills:Proficient communication skills (oral and written).Ability to build strong cross-departmental business relationships.Operational experience in telecommunications (Provisioning, Planning, Marketing, Project Management, Account Management or Contract Management).Some experience in interpreting terms and conditions of purchase agreements and LEC tariffs, and use that knowledge to solve problems and create opportunities.Some experience in negotiation and leadership skills.Experience in managing and prioritize multiple projects and issues at the same time.Understanding of local access cost elements.Customer service focus.Qualifications

Education Level: Bachelor's DegreeField Of Study: Legal, Business, Finance, or TelecommunicationsJob experience in similar industryJob experience with similar essential duties Physical Requirements:Office Sits 5 to 7 hours per day; Bend, reach, stoop and crouch; lift 10 lbs. Experience: > 2 yrsEducation

Bachelors or Equivalent
Alternate Location: US-Colorado-Broomfield

Requisition #: 214388

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Broomfield , Carrier Relations Manager II, Executive , Broomfield, Colorado

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