Community Support Case Manager PJF
Company: Adams County CO
Location: Westminster
Posted on: April 24, 2024
Job Description:
Salary : $47,403.20 - $54,496.00 Annually
Location : Westminster, CO
Job Type: Project-Designated Full-time
Job Number: 06461
Department: Human Services
Division: HS Self Sufficiency
Opening Date: 04/18/2024
Closing Date: 4/25/2024 4:30 PM Mountain
Our Mission: At Adams County, our team members engage in top-notch
opportunities to grow and expand their impact. We cultivate an
inclusive and innovative culture where diversity matters!
Diversity, Equity & Inclusion (DEI) is a core cultural competency
at Adams County, and we actively seek and welcome applicants that
bring diverse experiences and value inclusion.
Cultural Competencies/EEO: Adams County is an equal opportunity
employer. We strive to have a workforce that reflects the community
we serve. No person is unlawfully excluded from employment
opportunities based on race, color, national origin, ancestry,
religion, creed, sex, sexual orientation, gender expression, gender
identity, age, disability, genetic information, veteran
status,marital status or any other legally protected
characteristic.
Position classification: Hybrid -- Job duties and expectations
allow for onsite and remote work scheduled every week. Employees in
this classification are regularly scheduled onsite one (1) to four
(4) days per week based on the County needs and as determined by
Department Director. Hybrid classified roles can be onsite more
than the set minimum based on employee preference.
What Success Looks Like In This Job
This position guides customers through the eligibility process for
the anti-poverty programs offered through Adams County including
Health First Colorado, Supplemental Nutrition Assistance Program,
Colorado Works, and Adult Financial. Primary responsibilities
include assessing initial and ongoing eligibility. This is a
project designated position. Term of project will be discussed at
hire.
The Department has elected to consider a range of experience for
this vacancy. A candidates' qualifications will determine the level
at which they are hired.
Examples of Duties for Success
- Conduct individual/family interviews to gather client
demographic, financial, and social information for various
anti-poverty programs including Health First Colorado (Medicaid),
Supplemental Nutrition Assistance Program (SNAP), Colorado Works
(TANF), and Adult Financial Programs.
- Process eligibility documentation and provide ongoing case
management and follow-up services. Ensure proper signatures on all
forms.
- Assists applicants in completing all forms and obtaining
necessary documentation.
- Reviews applications for accuracy and completeness, verifies
all information, and computes assistance allotment.
- Interpret and explain federal, state, and local laws,
regulations, and procedures to program applicants, including
prohibited locations for EBT use, TANF work requirements, AND
disability requirements, and others.
- Analyze client personal history to determine services needed,
make referrals to resource agencies as needed.
- Ensure confidentiality of all files and records, maintaining
compliance with federal, state, and local laws, regulations,
guidance, policies, and procedures.
- Prepare written and oral reports as requested.
- Assess, adjust and modify cases as needed to meet changing
client needs.
- Record client documents, activities, and case notes in Colorado
Benefits Management System (CBMS) and HS Connects.
- Administer assessments for Colorado Works child-only families
and Adult Financial recipients to determine additional financial
needs.
- Deliver and document supportive payments in accordance with
federal, state, and local policies.
- Process overpayments for collection.
- Participates in dispute resolution process with clients .
- Participate in the hearing appeal process by reviewing cases
for accuracy, preparing evidence for the Office of Administrative
Courts, and participating in appeal hearings.
- Collaborate with management in program planning and strategies
for meeting program goals.
- Maintain client files according to current Colorado Department
of Human Services guidelines.
- Partners with service providers and other agencies to achieve
positive outcomes for clients.
- Performs other related duties and responsibilities as required.
Qualifications for Success
- Knowledge of rules for all public assistance programs, as
applicable. Ability to interpret federal, state, and local
regulations and guidelines.
- Conduct effective interviews relevant to determining
eligibility.
- Knowledge of CBMS.
- Apply basic math and read, interpret, and apply rules and
regulations.
- Communicates clearly and concisely, both orally and in
writing.
- Differentiate between relevant and non-relevant information
when making eligibility decisions.
- Input data accurately and detect errors/make corrections.
- Skills related to customer service.
- Knowledge of community resources.
- Ability to establish, maintain, and foster positive and
harmonious working relationships with those contacted in the course
of work. More Qualifications for Success
Community Support Case Manager I: Responsible for processing at
least two high level programs.
- Experience: Two (2) years full time responsible office clerical
or extensive public contact experience. Prior experience
determining eligibility for SNAP and Health First Colorado
preferred.
- Education/Training: High School Diploma or GED equivalent.
Satisfactory completion of an Associate's or Bachelor's Degree in
business, behavioral science, or another appropriately related
field may substitute for experience on a year for year basis.
Community Support Case Manager II: Responsible for processing at
least three high level programs.
- Experience:
- Two (2) years full time responsible office clerical or
extensive public contact experience.
- This position requires at least one year experience in an entry
level position determining eligibility for public assistance
programs, including SNAP, Health First Colorado, and at least one
cash program
- Education/Training: High School Diploma or GED equivalent.
Satisfactory completion of an Associate's or Bachelor's Degree in
business, behavioral science, or another appropriately related
field may substitute for experience on a year for year basis.
Community Support Case Manager III: Responsible for processing at
least four high level programs.
- Experience:
- Two (2) years full time responsible office clerical or
extensive public contact experience.
- This position requires at least one year experience in an entry
level position determining eligibility for public assistance
programs, including SNAP, Health First Colorado, and both cash
programs.
- Education/Training: High School Diploma or GED equivalent.
Satisfactory completion of an Associate's or Bachelor's Degree in
business, behavioral science, or another appropriately related
field may substitute for experience on a year for year basis.
All Levels:
- License or Certificate: None.
- Background Check: Must pass a criminal background check.
- Other:
- Ability to work in a standard office environment.
- Special preference will be given to Bilingual applicants
Adams County provides a comprehensive benefits package to employees
that goes above and beyond what is offered at most
organizations.
Click to watch our video about why Adams County is an Employer of
Choice!
Benefits You Expect:
- AFLAC Supplemental Medical Insurance
- Basic Term Life & Optional Term Life Insurance
- Deferred Compensation Plan
- Dental/Vision/Medical Plans
- Generous Vacation/Sick leave
- Long-Term Disability
- Short-Term Disability Plus some you might not expect:
- Employee Assistance Program
- Employee Fitness Center
- Employee Health Clinics
- Flexible Work Schedules
- Recreation Center Discounts
- Training & Tuition Reimbursement Programs
- Wellness programs
- Lactation friendly certified workplace
01
Please be aware that your cover letter and resume will not be
accessed in the initial screening process, so you must complete
your application and supplemental questions with as much detail as
possible. Any personally identifiable information (PII) such as
name and address will be redacted from applications that meet the
minimum screening requirements and are forwarded to the hiring
manager. If the hiring manager selects you to advance in the hiring
process, your cover letter and resume will then be accessible to
the hiring team. Information provided on the application is used to
determine if a candidate meets minimum qualifications. Only
information provided at the time of the application being completed
will be considered and additional information that is not listed on
the application will not be considered when deciding if a candidate
meets or does not meet the qualifications. Applicants are STRONGLY
encouraged to include all information and details on their
application. I understand and agree that only information provided
at the time of my application will be used to determine if I meet
the minimum requirements for this position.
- Yes, I understand and agree
- Yes, I understand but disagree.
02
Please select how you meet the minimum qualifications.
- At least two (2) years of full time responsible office clerical
or extensive public contact experience and one year experience in
an entry level position determining eligibility for public
assistance programs, including SNAP, Health First Colorado, and at
least one cash program.
- At least two (2) years of full time responsible office clerical
or extensive public contact experience.
- At least one (1) year of full time responsible office clerical
or extensive public contact experience or an entry level position
determining eligibility for public assistance programs, including
SNAP, Health First Colorado, and at least one cash program.
- No experience, AND a degree in business, behavioral science, or
another appropriately related field may substitute for experience
on a year for year basis.
- None of the above.
03
Please select your highest level of education.
- Bachelor's Degree or higher (In business, behavioral science,
or another appropriately related field may substitute for
experience on a year for year basis)
- Associate's Degree (In business, behavioral science, or another
appropriately related field may substitute for experience on a year
for year basis)
- High School Diploma or GED equivalent
- None of the above
04
Do you have experience processing public assistance programs? If
so, please list the programs or enter N/A. The first step in this
process is to complete an on-line assessment. Please click on the
link below (or copy and paste into your browser) and complete the
assessment
now.https://www.ondemandassessment.com/link/index/JB-85SFD479P?u=1151806
05
Have you completed the assessment?
Keywords: Adams County CO, Broomfield , Community Support Case Manager PJF, Executive , Westminster, Colorado
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