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Senior Engagement Manager - ServiceNow

Company: Thirdera
Location: Broomfield
Posted on: May 19, 2023

Job Description:

Thirdera -is looking for a highly skilled Senior Engagement Manager - ServiceNow to join our -team! You can be based anywhere in the United StatesWho -is Thirdera?Thirdera is the newest and fastest growing ServiceNow partner in the world. We make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera -brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps customers realize workflow automation and gain maximum platform value. We are a start-up with a high volume of engagements and it can be chaotic. We have growing pains; can you bring order and structure in this type of environment. To be Elite in our delivery, we must. -Who are we looking for? -Our Sr Engagement Managers communicate and reiterate Thirdera's unique approach to fulfilling our client commitments. - As the primary point of contact for customer projects, the Sr Engagement Manager ensures -the highest level of customer satisfaction; coordinates, manages and ensures completion of all project tasks; and lead status calls, project meetings, and other client and stakeholder meetings to ensure project outcomes are successfully delivered. The Sr Engagement Manager establishes customer requirement agreements, prepares deliverables, and leads teams to successfully deliver project -scope, on budget, and to client satisfaction. The Sr Engagement Manager provides critical, day-to-day support across project teams, the Thirdera cross-functional organization, and the client organization. We rely on the Sr Engagement Manager to contribute -to the growth of our company by building and improving existing methodologies, conducting internal training, and developing best practice improvements. -Requirements:

10+ years of professional, project leadership experience5-8 -years of experience as an Engagement Manager / Project Manager role -with ServiceNow (professional services experience preferred)Project estimation experience and Budget ManagementAbility to clearly communicate to both technical and non-technical stakeholdersProven project history maintaining high customer satisfaction in complex environmentsStrong history of problem solvingProficient with MS Office and other productivity and project management solutionsEligible to work in the United States -United States Compensation Statement -Compensation for positions at Thirdera depends on various factors including but not limited to the location of the role, required skill set, educational background, experience, and any required professional certifications.--- -In accordance with local laws as applicable, Thirdera provides a reasonable range of salaries for roles that may be hired in California, Colorado, New York City or Washington: - -
  • California: $ 140,000 - 160,000 -
  • Colorado:--- $ 140,000 - 160,000 -
  • New York City: $ 140,000 - 160,000 -
  • Washington: $ 140,000 - 160,000 -Thirdera is an equal opportunity employer. Our goal is to provide equal opportunity to current and prospective employees without regard to race, religion, creed, color, age, national origin, sex, sexual orientation, marital status, or disability. -Thirdera LLC -Powered by JazzHR

Keywords: Thirdera, Broomfield , Senior Engagement Manager - ServiceNow, Executive , Broomfield, Colorado

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