Senior Lead Project Manager - Broomfield, CO - Tulsa, OK - Monroe, LA
Company: Lumen
Location: Broomfield
Posted on: April 10, 2021
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Job Description:
*About Lumen*
Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With 450,000 route
fiber miles serving customers in more than 60 countries, we deliver
the fastest, most secure global platform for applications and data
to help businesses, government and communities deliver amazing
experiences. Learn more about Lumen's network, edge cloud, security
and communication and collaboration solutions and our purpose to
further human progress through technology at news.lumen.com,
LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook:
/lumentechnologies, Instagram: @lumentechnologies and YouTube:
/lumentechnologies.
* The Role*
This role is for a Service Delivery Transformation Project Manager
that is focused on Lumen's Customer facing Portal. They will be the
primary point to transform the portal to deliver a great customer
experience for their delivery needs. Self-service tool that helps
them retrieve and manage order information and order activity on
their own. This role will be responsible for understanding customer
journeys, developing roadmap, enhancement priority recommendations,
and successful deployments. This role participates in and helps
drive the timely completion of enhancements to meet our
expectations.
* The Main Responsibilities*
* Develop, plan and manage portal transformation activities for
Service Delivery functions.
* Accountable for timely project completion and delivery.
* Analyzes work plans and schedules and develops project progress
and status reports (including executive status updates)
* Coordinate and facilitate project meetings.
* Develop and distribute timely meeting minutes, to include
track/manage action items and verify they are incorporated into the
program schedule and that deliverables are met on time.
* Assess/Manage risk, impacts and potential alternatives and
escalate as required to the appropriate level of management.
* Set program objectives and establish clear measures to
successfully define and meet project deliverables and timelines.
Utilize the change control process to track schedule changes.
* Acts as project team leader & accountable for successful overall
project completion
* Through partnership with other staff organizations, define Key
Performance Indicators (KPI), training, process standards,
policies, and procedures if applicable
* Ensure adherence to project related policies and processes
* Reiterate scope, roles/responsibilities and schedule on a regular
basis and provide team members a single point of contact for all
project issues
* Employs judgment to make business decisions about things that
will impact the project, customer or company and has the authority
to stop activities from proceeding when continuing to move forward
would have a negative impact
* Responsible for identifying and ensuring participation of all
required internal and vendor resources to ensure the on-time
delivery
* Understands project goals and objectives as it relates to Service
Delivery business strategies and long-term needs. Deliverables
include project assessment, team formation, schedule preparation,
status/jeopardy reports, risk analysis, project status reports, and
post implementation analysis.
* What We Look For in a Candidate*
* Minimum:*
* Bachelor's Degree and/or 5+ years of related experience
* Implementation experience
* Preferred:*
* Implementation experience on transformation programs
* Experience leading multiple complex projects in the technology
industry
* Project Management Professional or PRINCE2 Certification
* 6+ years in project management experience
* What to Expect Next*
Requisition #: 244454
* EEO Statement*
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
* Disclaimer*
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Salary Range *Salary Min : *83430
* Salary Max : *185400
This information reflects the anticipated base salary range for
this position based on current national data. Minimums and maximums
may vary based on location. Individual pay is based on skills,
experience and other relevant factors.
This position is eligible for either short-term incentives or sales
compensation. Director and VP positions also are eligible for
long-term incentive. To learn more about our bonus structure, you
can view additional information[
here.](https://jobs.lumen.com/global/en/compensation-information)
We're able to answer any additional questions you may have as you
move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad
range of Health, Life, Voluntary Lifestyle and other benefits and
perks that enhance your physical, mental, emotional and financial
wellbeing. You can learn more by clicking [
here.](https://centurylinkbenefits.com)
Note: For union-represented postings, wage rates and ranges are
governed by applicable collective bargaining agreement
provisions.
Salary Range *Salary Min : *83430
* Salary Max : *185400
This information reflects the base salary pay range for this job
based on current national market data. Ranges may vary based on the
job's location. We offer competitive pay that varies based on
individual experience, qualifications and other relevant factors.
We encourage you to apply to positions that you are interested in
and for which you believe you are qualified. To learn more, you are
welcome to discuss with us as you move through the selection
process.
Keywords: Lumen, Broomfield , Senior Lead Project Manager - Broomfield, CO - Tulsa, OK - Monroe, LA, Executive , Broomfield, Colorado
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