Director Business Intelligence - CO FL UT IA NE LA

Company: Lumen Technologies
Location: Broomfield
Posted on: April 4, 2021

Job Description:

Director Business Intelligence - CO FL UT IA NE LA Location: BROOMFIELD, CO, US, 80021 MIDVALE, UT, US, 84047 MONROE, LA, US, 71203 APOPKA, FL, US, 32703 LITTLETON, CO, US, 80120 OMAHA, NE, US, 68102 DES MOINES, IA, US, 50309 Company: Lumen Technologies About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. The Role The Business Intelligence Director will work collaboratively across all business departments forming partnerships to perform descriptive and diagnostic analytics and evolving to predictive and prescriptive analytics to support growth and profitability for the Mass Markets Repair business unit. Specifically, this Director will work with the Operations teams to develop dashboards and analyze various tactical and strategic business initiatives. This will include the development of the financial and statistical models, tools and the corresponding assumptions which will be used to evaluate the performance of the initiatives along with establishing the appropriate tracking infrastructure and post-mortem analysis and feedback. As part of these responsibilities, the Director will employ Digital Finance techniques and tools. This Director will lead a team of Mass Markets professionals and will be responsible for staff engagement, motivation and morale; development of direct reports and overall team growth (mentoring and coaching) and will provide timely feedback, guidance and training to help attain departmental goals. Position is located in one of the following locations: Broomfield CO, Littleton CO, Apopka FL, Omaha NE, Des Moines IA, Midvale UT, Monroe LA. In response to the COVID-19 pandemic, this position will begin working remotely from home on a temporary basis. This position will be required to transition to a Lumen office at a later date set by the company. Employees will be provided ample notice of that date, once it is set. The Main Responsibilities

• Perform descriptive and diagnostic analytics to support growth and profitability for the Mass Markets business unit utilizing analytic tools to support business intelligence and advanced analytics to understand operational performance and develop actionable level insights.
• Develops statistical models, tools and corresponding assumptions used to evaluate the performance of tactical and strategic initiatives.
• Supports the analysis requirements of Mass Markets and partner with other departments including Field and Network Operations, IT, Product, Engineering, and Customer Experience.
• Analyzes the performance of new and existing products and services and impact on operations, expense, revenue, and customer experience through the development of advanced dash-boarding and analytical models.
• Prepares executive level presentation materials and formal business case documents to present to senior management.
• Lead efforts working collaboratively across functions (Field and Network Operations, IT, Product, Engineering, Customer Experience, etc. as appropriate) to enable implementation, identifying or facilitating the identification of control gaps in methods and procedures.
• Partners with internal stakeholders to develop and maintain definitions and ensure consistent use of standardized metrics and KPIs across the Enterprise.
• Lead the implementation of automated delivery of reporting for the Mass Markets Business unit. What We Look For in a Candidate
  • 10+ years of proven experience, ideally in the telecommunications industry, in either Data Analytics, Financial Planning & Analysis and/or Accounting.
  • BS/BA: Analytics, Mathematics or Related Field; Computer Science, MIS, IT, Software Engineering, or related field.--
  • MBA/CPA; Certification in Business Intelligence and/or Analytics preferred.--
  • Strategic thinking, leadership, and the ability to direct cross functional teams to completion of strategic financial objectives,
  • Exceptional leadership skills, extensive management experience and the ability to meet aggressive deadlines, manage multiple complex projects and locations simultaneously and to work in a fast-paced, dynamic, individual, and team-oriented work environment
  • Proven leadership ability and knowledge of industry trends and key business drivers required
  • Demonstrated exceptional interpersonal, relationship development, analytical, problem-solving and communication skills with the ability to present at the senior most level in the business
  • Ability to evaluate and interpret how changes in the industry impact Lumen's strategy and financial projections
  • Advanced analytical and modeling skills both in trained model and exposure to machine learning algorithms
  • Digital competencies, including programming and statistical analysis
  • Ability to maintain strong relations with Cross-Functional Teams, Area teams, an External Partners
  • Superior organizational, communication, negotiation, attention to detail, staff development and operations skills are required
  • Demonstrated ability to interact with Senior leadership
  • Motivated, self-starter and highly collaborative, able to produce high quality results in high pressure situations in a dynamic environment
  • Demonstrated leadership qualities, able to engage and influence team and external partners
  • Technical acumen to interpret business implications
  • Excellent organizational and time management skills
  • Effective use of PC including Microsoft Office required
  • Exceptional communicational skills required. Need to effectively communicate with all levels of Management
  • Ability to travel when needed (less than 25%). What to Expect Next Requisition #: 247531 EEO Statement
    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer
    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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    Nearest Major Market: Denver
    Job Segment: Telecom, Telecommunications, Manager, Business Intelligence, Engineer, Technology, Management, Engineering

Keywords: Lumen Technologies, Broomfield , Director Business Intelligence - CO FL UT IA NE LA, Executive , Broomfield, Colorado