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Sr Director Solution Architect - West

Company: Lumen
Location: Broomfield
Posted on: February 21, 2021

Job Description:

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.The Role Lumen is passionate about our customers, and we are looking for people who can help inspire them to turn their ideas into amazing realities. We are looking for diverse group of technically minded people that have a desire to further their careers with a company that is poised to change the world. If you like working in a dynamic, team-based environment; are passionate about innovation, delivering delightful customer experiences, and challenging yourself and others to explore what's possible when you combine people and technology, then you might have the ingredients we need to do amazing things. Lumen Technologies is the Platform for Amazing Things! We're passionate about leveraging technology innovation for the betterment of humanity. This exciting Senior Director role will inspire and lead our team of customer-facing Architects and Engineers in crafting solutions that allow customers to realize transformative business outcomes through technology to drive profitable growth for Lumen and our customers as they embrace the 4th Industrial Revolution. This team will work in partnership with our Sales and Customer Success teams in identifying, proposing and closing Lumen solutions for new business opportunities with new and existing customers. The Main Responsibilities This opening is in Lumen Technologies Technology Solutions Organization and is focused on customers in our West Region in North America and our Media & Entertainment vertical globally. This organization will be foremost in establishing Lumen as a trusted technology and strategic business partner in the eyes of customers and prospective customers by consistently presenting Lumen's capabilities as an integrated platform for next generation applications, the data that powers them and the value they provide to the customers of Lumen's customers.• Drive Sales and Revenue Growth: Drive activity that generates new sales with customers and prospects and that creates long-term revenue growth for the West Region and Media & Entertainment vertical. • Build a High-Performance Team: Hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to make decisions and act. Demonstrates Lumen's corporate values, maintains a positive and open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration, drives continuous improvement in product and industry knowledge across the team.• Thought Leadership: Participates in executive-level discussions with current and prospective Lumen customers to determine their innovation priorities and deliver guidance to support their business transformation efforts using the Lumen Platform. Participates in Lumen and industry subject-matter expertise communities ensuring success for customers that consume Lumen services.• Customer Advocate: Acts as customer advocate, ensuring the right resources are engaged in sales efforts and serves as an escalation for requirement definition and solution design. Maintains ownership for the overall innovation strategy and solution development effort for how target customers will realize business transformation using the Lumen service portfolio.• Ecosystem Alignment: Demonstrates strong stakeholder management across the account team leadership including sales, customer success and other functions. Drives collaboration with Product Management and other internal teams for customized solutions.What We Look For in a Candidate • General Experience: Proven track record of leading technical pre-sales and/or consulting pre-sales teams in the achievement of sales results on a year over year basis. • Technical Knowledge: Possess knowledge of Enterprise Architecture and Design. Ability to discuss a wide range of emerging technologies and practices in support of customer evaluation and adoption. Broad understanding of key technology domains including premise and cloud infrastructure, security best practices, enterprise architectures, data and application frameworks, IT operations, and industry compliance standards.• Communication: Excellent presentation, speaking and writing skills with the ability to effectively communicate a compelling vision and complex technical concepts to a broad range of audiences, including the C-Suite. Collaborative team builder with experience working across multiple business units to achieve results. • Interpersonal Skills: Able to form strong working relationships that bridge technical and business functions and obtain buy-in across complex organizations. Demonstrated ability to quickly establish trust with customers and engage with a shared vision for transformation and success.• Organizational Agility: The ability to overcome business and technical hurdles, demonstrating the business benefits and operational path required to achieve change. Able to maintain focus on objectives while also managing through ambiguous and dynamic business environments. Comfortable working in both a direct and matrixed operating structure.• Approach: Highly proactive, consultative, creative and positive with a can-do attitude even in the most difficult circumstances. Strong continuous improvement mindset and passion to identify or develop strategies to maximize operational efficiency and return on investment. • Work experience: Minimum 10 years of success leading and managing large teams (80+ people) in the technology arena including work in a sales environment.• Education: B.S. Computer Science, Engineering, MIS or equivalent work experience in the private sector or military. MBA or related graduate degree preferred.• Travel: Ability to travel up to 50% of the time is required.What to Expect Next Based on your job application information, you may be given the opportunity to complete a Leadership assessmentRequisition #: 237342When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.EEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. DisclaimerThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: Lumen, Broomfield , Sr Director Solution Architect - West, Executive , Broomfield, Colorado

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