Police Information Manager
Company: City and County of Broomfield
Location: Broomfield
Posted on: January 13, 2021
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Job Description:
DescriptionThe Broomfield Police Department is seeking a
full-time exempt Division Manager for the Information Services
Division. This position plans, organizes, directs, and evaluates
the Emergency Dispatch Communication Center and Records Unit
operation. The incumbent oversees a variety of services related to
maintaining and monitoring the police communications and records
systems, which may include CAD, 911, RMS, BWC, etc.Salary Range:
$45.10 - $61.25/hrHiring Salary Range: $45.10 - $53.18/hr DOQWho
are we?The Broomfield Police Department's mission is to enhance the
quality of life in the community by protecting life and property,
and providing services to prevent crime and resolve problems.The
Broomfield Police Department enriches a safe and secure City and
County through our commitment to:* Partnerships with our community*
A respectful and professional workforce* Innovative solutions to
address emerging community concernsWe strive to provide exceptional
and responsive public safety services.What do we stand for?Building
and nurturing a culture where inclusiveness is a key practice
required of all employees, not an initiative. We take pride,
demonstrate passion, promote a sense of belonging that transcends
in any role, department/division, and is unified in our shared
commitment to excellence, innovation, and social responsibility.Who
are you?A leader with strategic direction that is committed to
innovation, creativity, service excellence, and who wants to
transform local government through leading ideas and practices. You
will serve as a key designer, promoter, motivator, and catalyst for
the alignment of culture with organizational values within the
department.You will perform professional, managerial, and
leadership duties relating to planning, directing, organizing,
implementing, and coordinating all programs, materials, sites, and
activities of the Information Services Division.Essential Required
Tasks/Examples of Duties* Responsible for partnering with assigned
staff in planning, developing, and implementing the overall vision,
mission, programs, processes, and projects of the division.*
Creates strategic plans, assembles staff resources, and delegates
tasks to assigned staff members.* Directs the development and
implementation of policies and programs of the division which
include Emergency Dispatch Communication Center, the Records Unit,
and other programs.* Interprets and applies complex laws, codes,
regulations, policies, and procedures in accordance with public
safety goals/objectives and applicable state and federal laws.*
Reads, interprets, and ensures department compliance with legal
requirements for the security of automated criminal justice data
collections systems (Federal Communication Commision code, FBI,
CBI, etc.).* Works cooperatively with the Master Street Address
Guide (MSAG) provider on misrouting, incorrect or incomplete
ANI/ALI information for the E911 system.* Develops procedures and
policies for delivery (release) of information to department
personnel, city government, advisory groups, citizens, the media,
and other public officials and agencies.* Oversees dissemination,
storage, retrieval, retention, and disposition activities. Is
responsible for the National and Colorado Crime Information
systems, security of confidential information, validity of entries,
and authorization for usage.* Utilizes quality assurance/quality
improvement techniques to enhance service delivery to all emergency
communication customers and records customers.* Improves
operations, decreases call processing times, streamlines work
process, and works cooperatively to provide quality, seamless
customer service.* Prepares statistical and narrative reports,
correspondence, and other related materials to support data
analysis, problem solving, fiscal decisions, and workload
assessments for the department.* Is responsible for maintenance and
upgrade of the E911 telephone lines and the citywide radio systems
to include programming or various radios, ordering new equipment,
and arranging, installing and repairing mobile, portable, and
console radios; maintenance of radio licensing.* Maintains
databases and business process systems that support standards and
requirements to ensure consistency in storage, tracking, and
routing of information.* Plans and directs the implementation and
maintenance of public safety systems.* Demonstrates a continuous
effort to analyze procedures, rules, and regulations and make
decisions for modifications, improvements, and change. Leads and
manages system improvements. Facilitates process changes as the
change owner.* Supports the Chief of Police and Deputy Chief of
Police to maintain programs, outcomes, performance metrics, and
financial integrity through data collection, interpretation, and
evaluation. Evaluate and assist with decisions involving financial
considerations and cost comparisons.* Prepares the department's
Information Services Division annual/revised budget and directs the
budget process for the Communications and Records Units.* Prepares,
initiates, and administers Capital Improvement Projects, and
proposals. Conducts feasibility studies and needs analysis with
users and recommends equipment and software/hardware solutions.*
Presents and defends annual budget proposal to the Chief of Police.
Administers Information Services Division's budget to ensure
effective expenditure of allocated funds; authorizes purchases of
supplies, materials, and equipment.* Maintains supervisory
responsibility for all facilities and equipment in use by the
Information Services Division; ensures that they are operating
effectively and safely.* Under the direction of and in partnership
with the Deputy Chief of Police, the incumbent provides
supervision, direction, coaching, mentoring, and overall
development of supervisory and line level staff. Incumbent will
participate in the preparation to review and evaluate assigned
annual performance reviews and provide coaching and mentoring as
appropriate.* The incumbent provides organizational leadership for
planning and forming committees and work groups to meet strategic
objectives. Incumbent works directly with staff to address
accountabilities and the modeling of expectations in relation to
work culture within the department.* The incumbent meets and
confers with employees, community groups, and individuals to
explain the department's plans, programs, functions, policies, and
procedures.* The incumbent will initiate outreach and external
partnership activities with committees and organizations that
further CCOB's and the department's mission, vision, values, and
strategic goals. Incumbent communicates official plans, policies,
and procedures to staff and the general public.* Incumbent plans,
coordinates, and ensures quality control of information presented
to City Council at formal and informal Council meetings. Incumbent
answers letters of inquiry/complaints and talks with customers.
Ensures a prompt response to all requests, direct items to
appropriate staff for review or response, and manage the flow of
information and response.* The incumbent attends meetings,
workshops, and conventions as necessary for the maintenance of
effective services. Incumbent maintains liaison with other
departments, various governmental agencies and community groups;
attends meetings and conferences pertaining to assigned functions
and promotes interest in assigned activities through publicity and
public contacts.* Incumbent makes presentations to supervisors,
boards, commissions, civic groups, and the general public.
Incumbent represents the City at various meetings with external
officials, agencies, and other groups.* Maintains confidentiality
of information consistent with applicable federal, state, and
county rules and regulations.Minimum QualificationsTraining -
Bachelor's degree from an accredited college or university in
Criminal Justice, Public or Business Administration, Public Safety,
Communications, or closely related field.Experience - Five years of
increasingly responsible experience in emergency dispatch and/or
records management; to include five years of supervisory/management
experience. This experience must also include demonstrated success
in preparing strategic plans, owning processes, and managing
process improvement.ORAny equivalent combination of training and
experience that provides evidence that the applicant possesses the
Necessary Applicant Traits.NECESSARY SPECIAL REQUIREMENTS: - Must
be at least 21 years of age. Must possess and maintain a valid
driver's license and safe driving record for continued employment.
New hires must, as a condition of employment, pass the following
pre-offer and post-offer/hire processes: interviews, reference
checks, background checks including local police check and
sex-offender registry, medical exam, drug screen, driving records
check through DMV, polygraph/CVSA, psychological, and fingerprint
checks through CBI/FBI.Working ConditionsThe work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of the
job. The noise level in the environment is moderate. Work is
generally scheduled Monday through Friday with some evening and
weekend hours and may be performed in City/County work locations
and/or, under approval, from at-home or other approved remote work
locations. Attendance at some community meetings is required as
well as attendance at all other meetings that may be requested by
the Chief of Police or Deputy Chief of Police. The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of the
job. While performing the duties of this job, the employee is
frequently required to sit, talk or hear, walk and use hands to
finger, handle, or feel objects, tools, or controls. The employee
is occasionally required to reach with hands and arms, stand, climb
or balance, stoop, kneel, crouch, or crawl. Physical demands are
described as light (exert up to 20 lbs. of force occasionally
and/or up to 10 lbs. of force frequently, and/or a negligible
amount of force constantly to lift, carry, push, pull, or otherwise
move objects, including the human body). Data entry and other tasks
may require sitting at a computer for several hours. Specific
vision abilities required by this job include close vision,
distance vision, depth perception, color vision, peripheral vision,
and ability to adjust focus. Reasonable accommodation may be made
to enable individuals with disabilities to perform the essential
functions.
Keywords: City and County of Broomfield, Broomfield , Police Information Manager, Executive , Broomfield, Colorado
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