Manager, Product Management
Company: Crocs
Location: Broomfield
Posted on: January 12, 2021
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Job Description:
The Manager, Product Management is a high-impact ecommerce
technology expert who will enhance the product management
activities of our global digital platform team. The primary
responsibility for this person will be to steward the continued
growth and development of the brand---s global ecommerce platforms.
The ideal candidate has experience with other B2C business and/or
providing services and solutions to B2C businesses. In this role,
you will partner with our cross-functional teams (Customer
Experience, Merchandising, Project Management, Dev/Ops, Digital
Marketing, Analytics, and our Regional Leads) to define core
eCommerce strategies for all features, functions, and enhancements
and will help to mature and expand our Product Management
organization.Primary Job Duties: Own a 1-year product strategy
(roadmap) for your areas or responsibility focusing on increased
conversion, easy shopping, revenue growth, profitability, customer
satisfaction, attrition, and retention. Gather ideas and
requirements from customers and stakeholders across teams to define
market opportunities and customer expectations.Create clear
business cases, including ROI, for new features or supporting
tools. Define and maintain performance monitoring metrics for
relevant storefront features and assess the value of our vendors
against the current landscape.Collaborate with our Project
Management Team to sponsor new projects throughout the development
lifecycle: clearly define the scope of work, approve relevant
designs, support User Acceptance Testing, define any training
needs, and champion launch preparations. Coordinate with our
Business Systems Analysts to develop requirement documents,
functional specifications, operations and maintenance guides,
training materials, and use cases.Monitor and identify customer
needs staying current on industry standards/trends and respond by
adjusting user experience and product roadmaps. Monitor key
business and customer metrics to ensure an always optimized site.
Maintain a strong understanding of available technologies and apply
technology solutions, where appropriate, to improve efficiency and
ultimately benefit the customerLeads product discovery, to help
identify and describe requirements, and to ensure that the product
backlog is ready for project prioritization. Works with analytics
to defines analytics to be collected regarding the product and
prioritizes their collection.Job Requirements: 5 years of strong
demonstrable history of working closely with business operations to
identify business opportunities and requirements and deliver
measurable products and features that meet those needs in a role as
a Product Owner and Project Manager in a software development
/e-commerce environment.Bachelor---s degree in marketing, business,
Information Technology, Computer Science or related
discipline.Knowledge, Skills & Abilities: Deep knowledge of the way
consumers shop online, with 3-5 years exposure to eCommerce is a
plusExperience building roadmaps for large consumer-facing
productsExperience in aggressive A/B testing in terms of
performance, conversion, and engagement optimizationAbility to
quickly understand, simplify, internalize and communicate complex
or technical conceptsEmphasis on user-driven product design and
data-driven refinementDemonstrated experience managing stakeholder
needs against limited resources, while maintaining buy-inArticulate
and collaborative, with an ability to effectively communicate using
dataStrong rapport with technical teams and a deep understanding of
the full software-development lifecycleHigh level of competency and
familiarity with Google Analytics, Adobe, Workfront, and/or similar
analytic tools and tracking toolsPassion for online shopping,
fashion, online retail environmentsTravel Requirements: 20% to
30%Crocs is an Equal Opportunity Employer committed to a diverse
and inclusive work environment. Title: Manager, Product
ManagementJob Level: Manager of StaffCareer Level: CL6Salary Range:
$101,900-$163,100
Keywords: Crocs, Broomfield , Manager, Product Management, Executive , Broomfield, Colorado
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