BroomfieldRecruiter Since 2001
the smart solution for Broomfield jobs

Senior Project Manager

Company: RWS
Location: Broomfield
Posted on: January 9, 2021

Job Description:

Primary purposeUnder the supervision of a Program Manager or Program Director, the Senior Project Manager is the lead member of a team working closely with direct reports, Technical Services, and Quality Assurance, and is assigned to clients of varying size and scope of work. The Senior Project Manager is responsible for successful project delivery, a positive client experience including effectively addressing issues escalated from others, and growing the accounts potential based upon predefined objectives.The Senior Project Manager oversees day-to-day project activities within a team and ensures that production and project objectives are met including budgetary and KPI requirements. The position also regularly meets with teams to discuss open and emerging business issues for assigned accounts as well as to make recommendations for improvements and lead on their implementation.The Senior Project Manager has team management responsibilities and direct reports. The position completes individual performance reviews and set goals for the team.Essential functionsClient serviceDefine and implement metrics to achieve client satisfaction.Lead the effort with direct reports/Technical Services/Quality Assurance to create and maintain custom client workflows.Engage with key client contacts to educate them on new initiatives and process improvements.Provide reports on account Key Performance Indicators (KPIs).Lead the post-mortem process.Act as point of escalation for client and project issues.Manage account relationships (relevant for day-to-day activities) to enable a positive service experience.Lead presentations educating clients about particular projects, project types or about RWS Life Sciences in general.Maintain positive client perceptions.Ensure client satisfaction by proactively seeking and offering solutions.Respond to client requests in a timely manner.Project managementApproves quotations created by others.Engage in quotation preparation including complex and strategic requests.Ensure ISO requirements are being met.Identify, communicate and manage production risks as appropriate to eliminate potential pitfalls or obstacles.Ensure the accuracy of project data for direct reports.Ensure strict adherence to deadlines, budgets and the completion of high-quality deliverables.Oversee the use of project management best practices and quality objectives.Launch and coordinate standard and complex projects which includes functions such as negotiating budgets, scheduling, resource allocation and work assignments.Oversee strategic project and account kick-offs.Produce reports and develop internal post mortems to help improve processes and reduce risk.Review Profit & Loss schedule for projects. Provide rationale and corrective action for items not meeting budget.Ensure the receipt of all purchase orders, approve invoices and escalate payment issues where necessary.Collaborate in the CAPA process with cross-functional teams.Resource coordinationWork closely with Vendor Management on resource needs and planning.Engage in rate negotiations.Work with Quality Assurance to ensure highest level of quality.Create and send POs to external resources.Ensure project resources have the necessary tools and information to accomplish tasks.Alert resources of schedule or scope changes.Provide feedback to Vendor Management on external resource performance.Account developmentWork with Account Management/Business Development teams to achieve set KPIs.Collaborate with Account Management/Business Development teams to discuss identified risks and opportunities for account growth.Support execution of approved account opportunities and their implementation.Participate in account-related meetings and lead presentations.Gather information to forecast upcoming work for production team.Support Global Account team to improve overall budget, efficiency and quality.TeamworkCoach, develop and mentor direct reports.Set specific and measurable goals for direct reports and ensure their measurement and review.Conduct regular performance reviews with direct reports and manage required follow-up.Allocate workloads across team members for maximum capacity utilization.Make recommendations for process improvements that improve efficiency, quality and profitability.Collaborate with HR to hire new team members.Additional dutiesPerforms other related duties, as assigned, for the purpose of ensuring the efficient and effective completion and shipment of projects.Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Nothing in this job description restricts management---s right to assign or reassign duties and responsibilities to this job at any time.EquipmentUses standard office equipment such as personal computer, scanner, copier, fax machine, telephone/headset. Work schedulesTwelve months per year standard work schedule as needed to successfully meet individual and department goals and objectives, and meet employee and client needs, including a reasonable amount of additional hours as necessary.Knowledge, Skills and AbilitiesAbility to provide leadership for employees and provide clear direction, goals and objectives in a respectful manner.Ability to communicate with, train and lead employees through changes in procedures, clients requirements, and other production processing issues.Ability to make decisions and lead employees through problems on job-related issues.Strong organizational skills in a fast-paced, deadline-driven environmentAbility to prioritize and coordinate competing work demands, and maintain composure under pressure.Fluent communication skills of written and verbal EnglishAbility to report work orally and in writing as required.Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Adobe Acrobat, CAT Tools, Office 365/Skype, CRM/AURORA/other production software).A team player who can collaborate effectively with a diverse group of individuals.Ability to establish and maintain cooperative working relationships.Ability to exercise discretion and independent judgment in relation to performance of work responsibilities, working with minimal supervision.Ability to maintain confidentiality of information regarding company financial and other information.Ability to resolve customer service and production issues in a professional and efficient manner.Quality focus and detail oriented.Ability to determine root cause analysis.Ability to exercise discretion and independent judgment in relation to work responsibilities, working with minimal supervision. Physical and Mental Demands, Work HazardsWorks in standard office building environments.See the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position.Qualification ProfileAny combination of education and experience providing the required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:Four-year college degree or equivalent in Business, English, Foreign Language, Social or Applied Sciences, or other related field.Five or more years demonstrated experience coordinating complex projects within the localization or translation industry.Successful customer service/account management experience, generally a minimum of four years, including at least three years--- experience within the translation industry.Demonstrated successful leadership or mentoring experience, minimum two years.Advanced computing skills, including experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools) and publishing applications (e.g., Frame-Maker, InDesign, etc.).PMP Certification a plus.Verbal and written fluency in at least one foreign language a plus.ApplicationsPlease apply via our applicant tracking system.

Keywords: RWS, Broomfield , Senior Project Manager, Executive , Broomfield, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Regional Sales Director
Description: 150k fixed, double uncapped variable. Equity and ongoing share options. Opportunity to join a fast growing security start-up. Big pension contributions. Mountain or Pacific time zone basedJoin (more...)
Company: Org3D
Location: Denver
Posted on: 01/17/2021

District Sales Manager
Description: Company DescriptionOur MissionAt Palo Alto Networks-- everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a (more...)
Company: Palo Alto Networks
Location: Denver
Posted on: 01/17/2021

Product Manager
Description: Job SummaryResponsible for managing the pricing, packaging, and documenting new telephony product ideas and conducts user need analyses for ancillary products so that customer and financial objectives (more...)
Company: Comcast
Location: Englewood
Posted on: 01/17/2021


Channel Account Manager
Description: Title:--Channel Account ManagerLocation: Denver, CO Type: Direct HireCompensation: 60-90k We put world class networking and security within reach of every business. Our unique Secure Global NetworkTM (more...)
Company: DIVERSANT, LLC
Location: Denver
Posted on: 01/17/2021

RN Manager of Med/Surg
Description: Description SHIFT: Days rotating weekends br SCHEDULE: Full-time br Salary Estimate: 85,280.00 - 114,608.00 br The estimate displayed represents the typical salary range of candidates hired. (more...)
Company: Swedish Medical Center
Location: Englewood
Posted on: 01/17/2021

Health Care Business Manager - Lafayette
Description: Working at Interim HealthCare--offers you--a career unlike any other. We are a long-standing company built on--integrity and customer service.--It is our commitment to--provide--the best possible experience (more...)
Company: Interim HealthCare
Location: Lafayette
Posted on: 01/17/2021

Senior Sourcing Manager
Description: DISH is a Fortune 250 company with more than 13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: Dish Network
Location: Englewood
Posted on: 01/17/2021

District Manager
Description: As a member of the Field Leadership team, the District Manager will be responsible for delivering sales and income results across the district of 6 Branches current locations are all in Colorado but (more...)
Company: CarHop Auto Sales & Finance
Location: Denver
Posted on: 01/17/2021

CRM Operations Manager
Description: Frontdoor is a company that---s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: (more...)
Company: Frontdoor
Location: Denver
Posted on: 01/17/2021

Technical Program Manager, Production Network Infrastructure
Description: Facebook is seeking a Technical Program Manager TPM with large-scale network infrastructure experience. This person will be deeply involved in evolving and enhancing the global network that supports (more...)
Company: Facebook
Location: Denver
Posted on: 01/17/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Broomfield RSS job feeds