Product Manager I
Posted on: January 14, 2020
CenturyLink (NYSE: CTL) is the second largest U.S. communications
provider to global enterprise customers. With customers in more
than 60 countries and an intense focus on the customer experience,
CenturyLink strives to be the world's best networking company by
solving customers' increased demand for reliable and secure
connections. The company also serves as its customers' trusted
partner, helping them manage increased network and IT complexity
and providing managed network and cyber security solutions that
help protect their business.
The Product Manager (PM) will lead customized networking solutions
and associated agreements for Professional Services customers. The
PM will be primarily responsible for Technical Services and
Installation type product lines ensuring product definition,
communication of product scope and driving agreements through
Commercial Services and Legal to closure with client. Responsible
for understanding Data, Voice, Wireless and Wifi capabilities, and
translating these capabilities into detailed customer proposals.
The PM is responsible for detailing the customer network
requirements to include scope, schedule and cost parameters in such
a way to enable the "Operational" organizations to successfully
execute on the contracted specifications. Overall responsible for a
detailed understanding of product costs that will allow
Professional Services to achieve established its annual revenue
Manages specific customer Technical Services and Installation type
opportunities within the Data, Voice and or Wireless networking
arenas from quote to cash.
Gathers, evaluates and defines scope for customer network
requirements by working with Sales, Sales Engineering, Solution
Architects and Network Operations teams.
Responds to proposals or sales requests and translates requirements
into customer proposal/SOW as well as coordinates requirement
acceptance among program stakeholders.
Negotiates business terms and conditions for customer and vendor
contracts. Responsible for vendor management including sourcing,
pricing, and daily 'deal-by-deal' negotiations for select
Supports implementation of all aspects of customer networking
opportunities including pricing, contracts and business case
development, service delivery, responding to customer technical
questions and manages deal Change Requests.
Works with key stakeholders across the entire company which may
include: Service Delivery, Service Management, Network Engineering
and Planning, Provisioning, Sales Operations, IT, Product
Development, Customer Service, and Billing.
Provides input to Professional Service strategy and creates
tactical plans to deliver program roadmap.
Contributes ideas and recommendations toward Professional Services
products, Customer targeting, product positioning, and program
Ensures supporting processes and systems associated with the
product are current and optimized to reduce product cost basis.
Supports business case development and ongoing program financial
reviews to ensure the project financials (costs and revenues) are
achieved. Manage revenue and segment income accountability.
Benchmarks company products to competitor products. Stays
up-to-date with industry news, company consolidations and
Provide comprehensive 4 - Ps approach to product line oversight,
ensure business efficiency including pricing coordination, process
work, product placement, marketing promotion coordination,
technology refresh, and underlying costs basis management.
Provides direction to a wide range of organizations in areas such
as: overall product performance, market needs assessment, product
roadmaps, profitability decisions, and escalated issue
Develop marketing materials to assist sales teams in consultatively
selling the product including materials such as competitive
assessment, pricing comparison, customer presentations, and SWOT
Bachelor's degree in Telecommunications or 3+ years related
Strong experience with Telecommunications technology and services
Able to execute on a set of deliverables by thinking independently
and communicating effectively across a matrixed organization.
Willingness to roll up the sleeves and drive projects to
Highly motivated with a strong technical aptitude of Professional
Strong communication (oral and written), analytical, decision
making, negotiating, time management, problem solving and
Ability to effectively negotiate agreements such as RFP's, MSA's
and or SOW's.
Ability to perform cost analysis and executive level reporting.
Strong financial skills and analytic competence.
Experience with leading large cross-functional development
Proficiency with Microsoft Office (Outlook, Word, Excel,
PowerPoint, Project and Visio) applications.
Master's degree in Business Administration (MBA) and 4+ years
Extensive hands on Professional Services experience within the
Experience with Vendor Management.
Exhibits a strong sense of urgency, makes fact-based decisions
quickly and efficiently,
Experience with business market segment including understanding of
Strong and effective communicator across the business to drive
Drives creativity and productivity by displaying a positive, "can
Thrives in a fast paced, self-learning environment.
Alternate Location: US-Colorado-Denver
Requisition #: 217525
This job may require successful completion of an online assessment.
A brief description of the assessments can be viewed on our website
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Keywords: CenturyLink, Broomfield , Product Manager I, Executive , Broomfield, Colorado
Didn't find what you're looking for? Search again!