Security Operations Center Engineer - Broomfield,CO/ St Paul,MN
Company: Lumen Technologies, Inc
Location: Broomfield
Posted on: February 18, 2021
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Job Description:
About LumenLumen is guided by our belief that humanity is at its
best when technology advances the way we live and work. With
450,000 route fiber miles serving customers in more than 60
countries, we deliver the fastest, most secure global platform for
applications and data to help businesses, government and
communities deliver amazing experiences. Learn more about Lumen?s
network, edge cloud, security and communication and collaboration
solutions and our purpose to further human progress through
technology at news.lumen.com, LinkedIn: /lumentechnologies,
Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram:
@lumentechnologies and YouTube: /lumentechnologies. The Role
Federal SOC Information Security Engineers will provide monitoring,
triage, and escalation support for internal Federal SOC and
External Customer operations. The SOC Information Security
Engineers will work shifts to provide 24x7x365 coverage. SOC
Information Security Engineers will work in tandem with other
Information Security Engineers in the Global SOC and Federal NOC
Organizations. The Main Responsibilities Review Global SOC Shift
end Summary and SOC activity logs, emails, tickets, cases and other
monitoring tools for complete understanding of previous shift
activities and incidents with the goal of maintaining the highest
level of customer service by keeping track of the critical customer
impacting issue.Provide monitoring and responding to alerts and
events within SLAs. Services and systems include but not limited to
Splunk (internal/external SIEM), DDOS- Distributed Denial of
Services mitigation, Firewalls alerts (MTIPS and MSS), TrendMicro
Anti Virus, Tripwire File Integrity Checks, IDS/IPS for
customers.Monitor multiple ticketing systems and queues. Ensure
tickets are created and notated within SLAsLogin to phone call
queues to answer both internal and external callsTriage DDOS
attacks targeted on Federal Customers.Work closely with FedNOC, the
Federal SOC Tier II and Ops Eng teamsEscalate issues to Vendors,
SOC Tier II and Ops Engineers as soon as there is a needAdhere to
all defined processes and procedures.Provide process and
operational improvement suggestions. Competency requirements
Performs a long-term project leadership role working towards the
development of new solutions, processes, tools, systems that have
company-wide and possibly industry-wide impacts.Frequent contact
with senior leadership of customers and contractors for the purpose
of creating and presenting innovative long-term solutions and
managing key relationships. Acts as a resource within the
engineering and scientific communities to develop solutions or
handle the most complex tasks for which existing methods and
procedures may not apply.Provides consultation and advice to
Federal customers, engineers and management regarding work
functions, processes, methods, procedures, and tools. Develops and
delivers technical and process training, including, documentation
in areas of expertise and innovative areas of technology. What We
Look For in a Candidate Minimum Qualifications: Bachelor?s degree
in Computer Science, Engineering, or related field, or 5+ years of
equivalent experience.Candidate must possess, or be willing to
pursue, applicable professional/technical certifications, such as
CISSP, GPEN, GWAPT, GISEC, CISM or CISA.Strong oral and written
communication skills and comfort with presenting technical issues
to all levels of management, as well as non-technical staff.Broad
technical knowledge of current and emerging technologies used both
within the corporate infrastructure and in delivering customer
facing services. Preferred Qualifications: Experience in performing
security risk assessments and application, system, and network
security.Knowledge of information security industry and regulatory
obligations (ISO 27001/27002, SOX, PCI, NIST Framework, FISMA,
FedRAMP, HIPAA, NACHA, and SSAE-16).Experience in network and/or
firewall engineering, administration, design and implementation
including experience in applying methodologies and principles for
all levels of security.Experience with technologies, tools and
process controls to minimize risk and data exposure.Application
development and/or source code review experience in C/C++, C#,
VB.NET, ASP, PHP, PERL, Python, or Java.Knowledge of project
management practices.Experience in large Enterprise data centers
and/or networks. Requisition #: 233051 EEO StatementWe are
committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, ?protected statuses?). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or training.
DisclaimerThe above job definition information has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Keywords: Lumen Technologies, Inc, Broomfield , Security Operations Center Engineer - Broomfield,CO/ St Paul,MN, Engineering , Broomfield, Colorado
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