Customer Service Representative

Company: Robert Half
Location: Hudson
Posted on: February 18, 2026

Job Description:

Job Description Job Description We are seeking an experienced Customer Service Representative to join our team on a contract basis in Hudson, Ohio. The ideal candidate demonstrates outstanding communication skills and excels in managing customer interactions across multiple channels. If you thrive in fast-paced settings and are committed to delivering exceptional service, we want to hear from you. Responsibilities: Respond to customer inquiries via phone and email, providing prompt and accurate resolutions to ensure customer satisfaction. Process orders with attention to detail and accuracy within the company’s order entry system. Handle both inbound and outbound calls, addressing customer concerns and delivering information in a professional manner. Maintain thorough customer records and track communications within the CRM system. Collaborate with team members to achieve service objectives and meet project deadlines. Troubleshoot issues and provide solutions to customers, escalating as needed to ensure optimal outcomes. Participate in video interviews and onboarding processes as part of the hiring requirements. Adapt to a flexible schedule, including in-office work three days per week. Follow all company policies and procedures to maintain consistency and compliance. • Minimum of 2 years of experience in a customer service or call center role. • Proficiency in handling inbound and outbound calls. • Familiarity with order entry systems and CRM platforms. • Strong communication and interpersonal skills. • Ability to multitask and prioritize tasks in a dynamic work environment. • Detail-oriented with a focus on accuracy and efficiency. • Availability to work flexible hours, 24 hours per week. • Comfortable with video interviews and virtual onboarding processes.

Keywords: Robert Half, Broomfield , Customer Service Representative, Customer Service & Call Center , Hudson, Colorado