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Collections Specialist

Company: ZOLL Data Management
Location: Broomfield
Posted on: August 12, 2019

Job Description:

ZOLL Data is a leading health technology company servicing the needs of the emergency and public safety industries. We have the resources and stability of a large company, but the nimbleness, ambition, and determination of a startup, because we used to be one. Our vision is to Improve Lives Through Transformational People and Products.
Perks & Benefits: In addition to a great company culture, ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally, we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service and much more! Our benefits package includes 401(k) with a generous company match, medical benefits that start on day 1 and tuition assistance.
We are looking to expand our Finance Department with a Collections Specialist. This position will play a key role in ZOLL Data by providing the excellent customer experience we strive for. The right candidate will want to provide excellent customer service, support the customer in helping to resolve disputes, read and understand the customer's contractual obligations, and be able to speak to those obligations in a positive and professional manner. The measurement of the success in this position will be the health of the accounts assigned, and the percentage of the aging that rolls into the over 90 bucket.
Primary duties include:


  • Actively collect payment from customers with unpaid invoices
  • Develop relationships with primary contacts at your assigned accounts
  • Work internally to resolve issues contributing to delayed payments
  • Work with customers to develop payment plans to bring their account current
  • Identify and communicate risk concerns on assigned account
  • Communicate with customers in a friendly and professional manner at all times

    Required Skills:

    • Minimum of two years' experience in a professional Finance/Accounting environment.
    • Proven ability to provide exceptional customer service.
    • Proven record of building strong professional relationships.
    • Excellent knowledge of Excel.
    • Initiative to validate accuracy of data and make recommendations based on findings.
    • Able to multi-task and manage to deadlines.
    • Able to work in a strong team oriented environment.
    • Able to work collaboratively and in partnership with internal and external stakeholders.
    • Strong work ethic and exceptional attention to detail
    • Strong analytical skills with the ability to identify problems and take corrective action when necessary.
    • Interest in "digging into the details" and researching data.

      Desired Skills:

      • Proven track record of successful business to business collections.
      • Excellent communication skills, both verbal and written.
      • Experience with Accounts Receivable Aging reports, and presentation of data.
      • SaaS and/or Software contract knowledge is a plus.

        ZOLL values diversity. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Keywords: ZOLL Data Management, Broomfield , Collections Specialist, Accounting, Auditing , Broomfield, Colorado

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