Collection Specialist I2C (Accounts Receivable)

Company: Danone North America
Location: Broomfield
Posted on: November 20, 2023

Job Description:

About the jobDanone North America is building a stand alone structure for our Premium Organic Dairy business operations (PD+). The following role is intended to support that business as a ground floor opportunity supporting these exciting brands in a new context.
This is a unique opportunity to join an outstanding business, with the iconic Horizon Organic brand and the innovative Wallaby yogurt brand, a distinctive premium, organic portfolio with a long-lasting strong commitment to sustainability across its value chain.
About the Job: We are currently looking to hire a Collection Specialist I2C (Accounts Receivable)! The Collection Specialist is responsible for contacting customer to collect outstanding payments for assigned customers. This is a dynamic role where you can leverage your customer service skill set and intellectual curiosity to help a growing business.
The role can be hybrid or remote with a preference to be based in Broomfield, CO.
In this role, you will be responsbile for:
Contribute to the financial success by increasing "free cash flow".
Collect all monies owed to the company through a focused collection effort of customer invoices
Potentially assist in the collection of deductions deemed to be invalid.
Change customer behaviors on payment patterns, partner with cross-functional teams to formulate and implement changes.
Resolve invoice accuracy issues by collaborating cross-functionally to determine source and solve the problem.
Establish strong relationships with key decision makers within customer finance departments, specifically within customer AP departments.
Partner with Sales team, Customer Solutions team, IS/EDI team, and I2C team in resolving customer collection issues.
Convert non-EDI invoices to email and check paying customers to electronic payment.
Ensure invoices are posted to customer's internal AP systems timely and accurately.
Enforce company's terms and ensure customers abide them.
Act upon alerts & customer information provided by credit services and take appropriate actions to protect the company.
Collaborate with credit analysts in formulating action plans for customer accounts that have exceeded credit limits and are past due.
Establish and refine credit process and policies in general to create efficiencies and declare breakdowns where necessary.
When necessary, help train sales team in credit and collection related matters. Partner with and train sales to report back customer credit information.
The base compensation range for this position is $50,000-$70,000 commensurate with experience.
There is also an exciting Success Bonus opportunity related to this role.
This Position falls under Danone's strategic portfolio review, which includes the potential sale of the Horizon Organic and Wallaby brands.
An employee who accepts this role agrees to transition to a new employer in the event of a sale. About youHS Diploma or equivalent required
Three years business to business collections experience (preferred)
SAP and High Radius Experience (preferred)
Strong Excel skills - pivots, vlookups, formulas
Possess the abiliyt to multi-task in a fast paced environment
Able to handle a large number of transactions and strong attention to detail
Have strong communication and customer service skills
You possess strong analytical and organizational skills
About ushttp://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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Keywords: Danone North America, Broomfield , Collection Specialist I2C (Accounts Receivable), Accounting, Auditing , Broomfield, Colorado