Collection Specialist I2C (Accounts Receivable)
Company: Danone North America
Posted on: November 20, 2023
About the jobDanone North America is building a stand alone
structure for our Premium Organic Dairy business operations (PD+).
The following role is intended to support that business as a ground
floor opportunity supporting these exciting brands in a new
This is a unique opportunity to join an outstanding business, with
the iconic Horizon Organic brand and the innovative Wallaby yogurt
brand, a distinctive premium, organic portfolio with a long-lasting
strong commitment to sustainability across its value chain.
About the Job: We are currently looking to hire a Collection
Specialist I2C (Accounts Receivable)! The Collection Specialist is
responsible for contacting customer to collect outstanding payments
for assigned customers. This is a dynamic role where you can
leverage your customer service skill set and intellectual curiosity
to help a growing business.
The role can be hybrid or remote with a preference to be based in
In this role, you will be responsbile for:
Contribute to the financial success by increasing "free cash
Collect all monies owed to the company through a focused collection
effort of customer invoices
Potentially assist in the collection of deductions deemed to be
Change customer behaviors on payment patterns, partner with
cross-functional teams to formulate and implement changes.
Resolve invoice accuracy issues by collaborating cross-functionally
to determine source and solve the problem.
Establish strong relationships with key decision makers within
customer finance departments, specifically within customer AP
Partner with Sales team, Customer Solutions team, IS/EDI team, and
I2C team in resolving customer collection issues.
Convert non-EDI invoices to email and check paying customers to
Ensure invoices are posted to customer's internal AP systems timely
Enforce company's terms and ensure customers abide them.
Act upon alerts & customer information provided by credit services
and take appropriate actions to protect the company.
Collaborate with credit analysts in formulating action plans for
customer accounts that have exceeded credit limits and are past
Establish and refine credit process and policies in general to
create efficiencies and declare breakdowns where necessary.
When necessary, help train sales team in credit and collection
related matters. Partner with and train sales to report back
customer credit information.
The base compensation range for this position is $50,000-$70,000
commensurate with experience.
There is also an exciting Success Bonus opportunity related to this
This Position falls under Danone's strategic portfolio review,
which includes the potential sale of the Horizon Organic and
An employee who accepts this role agrees to transition to a new
employer in the event of a sale. About youHS Diploma or equivalent
Three years business to business collections experience
SAP and High Radius Experience (preferred)
Strong Excel skills - pivots, vlookups, formulas
Possess the abiliyt to multi-task in a fast paced environment
Able to handle a large number of transactions and strong attention
Have strong communication and customer service skills
You possess strong analytical and organizational skills
Keywords: Danone North America, Broomfield , Collection Specialist I2C (Accounts Receivable), Accounting, Auditing , Broomfield, Colorado
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