Systems Analyst

Company: Premier Members Credit Union
Location: Broomfield
Posted on: May 1, 2021

Job Description:

Job DescriptionPOSITION SUMMARY:Responsible for support and development of Credit Union applications, including Symitar Episys and creation, maintenance and monitoring of custom PowerOn programs to assist staff with performance of job duties and ensuring data integrity. Provide knowledgeable support for end-users and seek out ways to automate and streamline processes for staff. Uphold high ethical standards and confidentiality due to the sensitive nature of data accessibility. Monitor production of core system and other business applications, including job scheduling, verification of results, and quality control. Maintenance, monitoring and configuration of all Credit Union applications. This position will be the subject matter expert in regards to operational applications deployed within the Credit Union. The position will also manage IT projects through their entire life cycle utilizing Project Management methodologies. This position will serve as a senior technical resource for the Systems Analysis team, ensuring adherence to the software development life cycle, participating in formal code reviews and ensuring compliance of any code or system changes to credit union policies, best practices and any applicable regulations. Prepare reports and provide recommendations for the credit union to the Systems Analysis and Development Manager and VP of Information Technology Business Applications.ESSENTIAL FUNCTIONS:Subscribe to the credit union philosophyProvide excellent service to members, coworkers, and vendorsKnowledge of Credit Union's products and servicesRemain cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA) and any other relevant regulationsPerform regular systems processing, ensuring accurate and timely completion of data processing.Coordinate internal and external resources on organization-wide projects, and proactively identify work needed for successful project completion.Consult with users to determine business needs, and translate to software or system functional specificationsAnalyze business processes to determine opportunities for improvement, make recommendations, coordinate and document resolution.Provide front-line application and operational support for the credit union, serving as Tier I, II and III levels of support.Maintain, upgrade, and patch credit union applications to ensure latest and stable code levelsMonitor status of core business systems supporting credit union operations. Identify and diagnose problems, and coordinate resolution. Define, document, and initiate corrective action. Follow up on problem resolution and report on status.Promptly resolve end-user issues relating to business applications and provide secondary support on all business standard systems.Provide knowledgeable support for staff on Symitar system and related systemsMaintain AIX operating system environment and ensure system configurations are well documented, secure and within established best practices and policiesCoordinate internal resources and third parties/vendors for the flawless execution of IT Projects. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityDocument, test and modify computer systems to ensure optimal operation within the business environmentDevelop solutions that enhance business operations using a combination of PowerShell, PowerOn, SymPDF, HTML and JavaScriptReview release notes for business applications, identifying and resolving possible issues and how to leverage enhancements as they become available.Escalate and coordinate responses and communication for system outages, coordinating vendors and internal resources to rapid resolution 24/7Serve as senior technical resource for staff in matters regarding business applications and business processes.Provide in-depth support and understanding of credit union operations such as Card Production and administration, IRS and tax reporting, etc.Responsible for Symitar projects, staff support, and development of special reports, processes and electronic forms supporting credit union operationsEnsure that end-users and stakeholders are kept informed of all business application system updates, and that the IT Steering Committee is kept apprised of new features that may benefit the credit union.Participate in formal Code Review and Change Control processes for modifications to application code and configurationMaintain change control and testing processes for modification to applications. Verify test results and meet implementation schedules.Create and maintain technical schematics, business processes and data flows on both a broad conceptual and a highly detailed, technical levelCreate, update, and delete software users, develop secure user profile templates, and maintain security records for audit purposes. Administrator responsibilities for select third party service application access, such as Internet Banking, Bill Pay, FICS, etc.Develop and maintain documentation for technical staff, as well as front-end users for standard and custom-built solutionsEnsure adherence to Software Develop Life CyclePerform security patching and maintenance outside of normal business hours in established off-peak time periodRespect confidentiality of information handledRoutinely be on call outside regularly scheduled hoursPerform other duties as assignedQUALIFICATIONSEducation/Certification: Bachelor's degree or combination of education and commensurate professional experience requiredIntermediate PowerOn (II) programming certification or demonstrated equivalence.Other JHA certifications such as Synergy Administrator or Advanced Lending a plusRequired Knowledge:Demonstrated understanding of programming and database conceptsUnderstanding of credit union policies and procedures that relate to IT and securityIntermediate PowerOn (II) Certification or demonstrated equivalenceDemonstrated proficiency with web languages such as HTML5, CSS, JavaScript requiredDemonstrated proficiency with JavaScript libraries such as JQuery or React.JSFamiliarity with object-oriented programming principlesUnderstanding of Database Concepts and working knowledge of SQL QueriesFamiliarity with Software Development Life CycleExperience Required: 2+ years' experience managing and developing with a Credit Union Core Processing System.Experience with Symitar or similar Credit Union coreExperience managing and administrating business applications running in a Windows Server environmentDemonstrated intermediate ability with Jack Henry's PowerOn languagePrevious experience planning, coordinating and executing large scale projectsPrevious experience soliciting and formalizing requirements from end users and crafting solutions that meet or exceed initial requirementsExperience providing direct support for end-usersExperience with AIX or UNIX systems, including shell scriptingSkills/Abilities:Strong verbal, writing, and listening skillsAbility to communicate with individuals and groups in a common language, and with people of varying levels of computer literacyAbility to lead cross-functional teams of all levels of the organization and independently drive to successful resolutionUser centered design principles and UX design best practicesWillingness to learn new technologies and understand system and network conceptsAbility to manage multiple work-streams including support and emergency tasks in addition to maintaining progress on scheduled projects and tasksAbility to deal constructively with conflictAbility to provide guidance and instruction to othersAbility to work well in a dynamic and changing environment, and adapt quickly to new conditions and prioritiesAbility to prioritize multiple, simultaneous tasks and projectsMust possess strong analytical and problem-solving skills.Ability to recognize and define problems, research and establish facts, and resolve issues and problems promptly.Ability to work and travel independently and use general office equipment and systemsWORKING CONDITIONSStandard office conditionsLow to moderate noiseLimited lifting up to 35 lbs.This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Premier Members is an outstanding place to bank and work, offering state of the art training as well as some of the best benefits in the industry and state. We offer a variety of full and part time benefits including: --- Competitive compensation--- Health insurance - medical, dental & vision--- Life and Disability insurance--- 401 (K) matching plan--- Paid time off and bank holidays--- Annual bonuses and monthly incentives--- Wellness Program--- Employee discount on all loans--- Plus much more! Starting pay $50,000-$70,000 based upon experience

Keywords: Premier Members Credit Union, Broomfield , Systems Analyst, Accounting, Auditing , Broomfield, Colorado